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Q4 2026 cycle · week ⁦4⁩ of 13

Objectives & key results (OKR)

The Authority’s and its directorates’ objectives for each quarter, key results with an owner, target and current value, check-ins with confidence, and the cycle report.

Authority objectives achieved
⁦31%⁩

Expected by today ⁦30%⁩

Objectives
15

⁦5⁩ Authority · ⁦10⁩ directorates

Key results on track
19 / 36

2 off track

Average confidence
6.6

Of 10 — owners’ confidence

Due on 29 October
36

1 missed

OKR cycles

A quarterly cycle: a check-in every second Thursday, a review and a 0–1 grade at closing — as set in the strategy settings.

  1. Q1 2026Closed

    0.68grade

  2. Q2 2026Closed

    0.71grade

  3. Q3 2026Closed

    0.64grade

  4. Q4 2026Open

    ⁦31%⁩week ⁦4⁩ of 13

  5. Q1 2027Planning

    Its objectives are drafted in December and approved before it starts.

The upright mark on each bar = expected by today (⁦30%⁩ of the cycle)

O-1Authority levelGovernance & Digital Transformation

A government service that needs no visit

Citizens still visit a service centre to finish a third of transactions; this quarter we move the rest onto the unified e-services platform.

SO-5.1Integrated digital government services for citizensServes the strategic objective: Integrated digital government services for citizensSO-6.1Comparable public-service quality in every governorateServes the strategic objective: Comparable public-service quality in every governorate
⁦17%⁩Progress
⁦14%⁩ behind
At risk5mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦5⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
Eng. Bashir Al-TaiEng. Bashir Al-TaiDeputy President, Local Development & GovernoratesP-049bashir.altai@psa.gov.syOpen objective

3 key results

  • Raise transactions completed with no visit from 57% to 61%

    KR-01.1Ibrahim Al-SaeedMoves KPI K-5.1.3Next update 29 October

    ⁦58%⁩ / ⁦61%⁩Progress ⁦25%⁩

    7highThe owner’s confidence of reaching the target by the end of the cycle: ⁦7⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Launch 12 new services on the unified e-services platform

    KR-01.2Eng. Tarek Al-MardiniNext update 29 October

    3 services / 12 servicesProgress ⁦25%⁩

    4mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦4⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Raise citizen satisfaction with digital services from 74% to 77%

    KR-01.3Eng. Lina Al-AttarMoves KPI K-5.1.1Next update 29 October

    ⁦74%⁩ / ⁦77%⁩Progress ⁦0%⁩

    3lowThe owner’s confidence of reaching the target by the end of the cycle: ⁦3⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

Directorate objectives aligned to this one (⁦2⁩)

⁦29%⁩
Planned to date ⁦30%⁩

O-1.1Unified Government e-Services Platform Directorate

The most-requested services fully on the unified e-services platform
At risk
Eng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004lina.alattar@psa.gov.sy6mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦6⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
⁦46%⁩
Planned to date ⁦30%⁩

O-1.2Citizen Service Centres Directorate

Faster transactions without a service-centre visit
On track
Ibrahim Al-SaeedIbrahim Al-SaeedDirector General, Government Services in the GovernoratesP-046ibrahim.alsaeed@psa.gov.sy7highThe owner’s confidence of reaching the target by the end of the cycle: ⁦7⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
O-2Authority levelBalanced Local Development across the Governorates

Governorate plans and neighbourhood reconstruction on track

The governorates propose many projects and a third get funded; we want fewer, more fundable ones, and neighbourhood plans approved on time.

SO-6.2Governorate plans and a balanced share of public investmentServes the strategic objective: Governorate plans and a balanced share of public investmentSO-2.2Rebuild damaged areas and provide replacement housingServes the strategic objective: Rebuild damaged areas and provide replacement housing
⁦27%⁩Progress
⁦3%⁩ behind
On track7mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦7⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
Eng. Mustafa Al-AwaEng. Mustafa Al-AwaDeputy President, PlanningP-047mustafa.alawa@psa.gov.syOpen objective

3 key results

  • Reach 900 local projects delivered under the governorate plans

    KR-02.1Iman Al-JasemMoves KPI K-6.2.1Next update 29 October

    610 projects / 900 projectsProgress ⁦31%⁩

    7highThe owner’s confidence of reaching the target by the end of the cycle: ⁦7⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Raise damaged neighbourhoods with approved plans from 38% to 50%

    KR-02.2Iman Al-JasemMoves KPI K-2.2.1Next update 29 October

    ⁦41%⁩ / ⁦50%⁩Progress ⁦25%⁩

    5mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦5⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Hold 4 workshops with the governorate councils on the medium-term plan projects

    KR-02.3Eng. Mustafa Al-AwaNext update 29 October

    1 workshops / 4 workshopsProgress ⁦25%⁩

    8highThe owner’s confidence of reaching the target by the end of the cycle: ⁦8⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

Directorate objectives aligned to this one (⁦2⁩)

⁦38%⁩
Planned to date ⁦30%⁩

O-2.1Plan Implementation & Recommendations Directorate

Replacement housing on time and local projects ready for funding
On track
Iman Al-JasemIman Al-JasemDirector General, Medium-Term PlanP-048iman.aljasem@psa.gov.sy8highThe owner’s confidence of reaching the target by the end of the cycle: ⁦8⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
⁦23%⁩
Planned to date ⁦30%⁩

O-2.2Sectoral Planning & Investment Plan Directorate

Neighbourhood reconstruction plans in less time
At risk
Iman Al-JasemIman Al-JasemDirector General, Medium-Term PlanP-048iman.aljasem@psa.gov.sy5mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦5⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
O-3Authority levelEconomic Recovery & Monetary Stability

Official figures as the reference for development decisions

The Q3 statistical bulletin came out on 12 October; this quarter we make the national indicators portal the reference the ministries and governorates cite.

SO-1.2Reliable statistics and economic data for decisionsServes the strategic objective: Reliable statistics and economic data for decisionsSO-4.2Develop rural areas and spur agricultural investmentServes the strategic objective: Develop rural areas and spur agricultural investment
⁦53%⁩Progress
⁦22%⁩ ahead
On track8highThe owner’s confidence of reaching the target by the end of the cycle: ⁦8⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
Dr. Firas Al-ObaidDr. Firas Al-ObaidDeputy President, StatisticsP-016firas.alobaid@psa.gov.syOpen objective

3 key results

  • User satisfaction with the quarterly statistical bulletin at 90% or more

    KR-03.1Dr. Firas Al-ObaidNext update 29 October

    ⁦92%⁩ / ⁦90%⁩Progress ⁦100%⁩

    10highThe owner’s confidence of reaching the target by the end of the cycle: ⁦10⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Publish 12 statistical bulletins and reports this year

    KR-03.2Razan Al-RifaiMoves KPI K-1.2.1Next update 29 October

    8 bulletins / 12 bulletinsProgress ⁦20%⁩

    7highThe owner’s confidence of reaching the target by the end of the cycle: ⁦7⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Grow national indicators portal visits to 16 thousand a month

    KR-03.3Razan Al-RifaiMoves KPI K-1.2.2Next update 29 October

    14.1 thousand visits / 16 thousand visitsProgress ⁦39%⁩

    6mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦6⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

Directorate objectives aligned to this one (⁦2⁩)

⁦45%⁩
Planned to date ⁦30%⁩

O-3.1National Indicators & Open Data Directorate

The national indicators portal as the statistical data reference for all 14 governorates
On track
Razan Al-RifaiRazan Al-RifaiDirector, Data & AIP-027razan.alrifai@psa.gov.sy7mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦7⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
⁦50%⁩
Planned to date ⁦30%⁩

O-3.2Surveys & Census Directorate

A successful pilot census with outputs that are followed up
On track
Dr. Firas Al-ObaidDr. Firas Al-ObaidDeputy President, StatisticsP-016firas.alobaid@psa.gov.sy9highThe owner’s confidence of reaching the target by the end of the cycle: ⁦9⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
O-4Authority levelEconomic Recovery & Monetary Stability

A disciplined investment plan and projects delivered on time

Attracted investment funds what the budget cannot, and stalled projects eat the allocations; we close the year on target.

SO-1.1Stimulate growth, restore production and attract investmentServes the strategic objective: Stimulate growth, restore production and attract investmentSO-5.2Sound governance and effective follow-up of projects and dataServes the strategic objective: Sound governance and effective follow-up of projects and data
⁦29%⁩Progress
⁦2%⁩ behind
At risk6mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦6⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
Salma Al-ZaimSalma Al-ZaimDeputy President, Finance, Administration & the Investment PlanP-012salma.alzaim@psa.gov.syOpen objective

3 key results

  • Reach SYP 32bn of investment drawn into reconstruction this year

    KR-04.1Rasha Al-MudarresMoves KPI K-1.1.3Next update 29 October

    26.2 SYP bn / 32 SYP bnProgress ⁦33%⁩

    6mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦6⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Cut stalled or critical projects from 6 to 3

    KR-04.2Dr. Reem Al-QabbaniNext update 29 October

    5 projects / 3 projectsProgress ⁦33%⁩

    5mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦5⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Raise savings from rationalised investment spending to SYP 2.125bn

    KR-04.3Rasha Al-MudarresMoves KPI K-1.1.2Next update 29 October

    1.5 SYP bn / 2.1 SYP bnProgress ⁦20%⁩

    6mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦6⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

Directorate objectives aligned to this one (⁦2⁩)

⁦42%⁩
Planned to date ⁦30%⁩

O-4.1Budget & Investment Plan Directorate

Allocations released on time and savings returned to the governorates
On track
Rasha Al-MudarresRasha Al-MudarresDirector General, Finance & ContractsP-018rasha.almudarres@psa.gov.sy7mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦7⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
⁦30%⁩
Planned to date ⁦30%⁩

O-4.2National Project Management Office (PMO)

Munjaz as the single source of truth for projects
At risk
Dr. Reem Al-QabbaniDr. Reem Al-QabbaniDirector, National Project Management OfficeP-002reem.alqabbani@psa.gov.sy6mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦6⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
O-5Authority levelHuman Development

Hospitals and schools back in service sooner

School and hospital rehabilitation is going well; we want clearer impact: open classrooms and working beds in the governorates people are returning to.

SO-3.1Better access to health and educationServes the strategic objective: Better access to health and education
⁦31%⁩Progress
⁦1%⁩ ahead
On track8highThe owner’s confidence of reaching the target by the end of the cycle: ⁦8⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
Eng. Abdulrahman Al-KilaniEng. Abdulrahman Al-KilaniDeputy President, Development Projects Follow-upP-010abdulrahman.alkilani@psa.gov.syOpen objective

3 key results

  • Reach 220 schools rehabilitated and equipped since the plan began

    KR-05.1Mariam Al-ZoubiMoves KPI K-3.1.2Next update 29 October

    185 schools / 220 schoolsProgress ⁦36%⁩

    8highThe owner’s confidence of reaching the target by the end of the cycle: ⁦8⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Rehabilitate 900 classrooms in Aleppo, Idlib and Raqqa schools

    KR-05.2Eng. Fadi Al-DroubiNext update 29 October

    260 classrooms / 900 classroomsProgress ⁦29%⁩

    7highThe owner’s confidence of reaching the target by the end of the cycle: ⁦7⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

  • Reach 2,400 rehabilitated beds in public hospitals

    KR-05.3Eng. Fadi Al-DroubiMoves KPI K-3.1.1Next update 29 October

    1,810 beds / 2,400 bedsProgress ⁦28%⁩

    8highThe owner’s confidence of reaching the target by the end of the cycle: ⁦8⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.

Directorate objectives aligned to this one (⁦2⁩)

⁦64%⁩
Planned to date ⁦30%⁩

O-5.1Education & Rural Development Projects Directorate

Raqqa schools on the e-learning platform
On track
Mariam Al-ZoubiMariam Al-ZoubiDirector, Education & Rural Development ProjectsP-029mariam.alzoubi@psa.gov.sy8highThe owner’s confidence of reaching the target by the end of the cycle: ⁦8⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
⁦43%⁩
Planned to date ⁦30%⁩

O-5.2Higher Education & Vocational Training Projects Directorate

Vocational graduates working on reconstruction projects
At risk
Eng. Fadi Al-DroubiEng. Fadi Al-DroubiDirector General, Human Development ProjectsP-014fadi.aldroubi@psa.gov.sy6mediumThe owner’s confidence of reaching the target by the end of the cycle: ⁦6⁩ of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
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