Run today’s government portals, move their services onto the unified platform and measure citizen satisfaction with the digital channel.
Activities
6
Done
0
Late
1
KPIs
4
SO-5.1SO-6.1SYP 452.5M of SYP 620M spentEng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004·lina.alattar@psa.gov.sy
Shorter turnaround for transactions, online transactions with no visit, and published service quality at the governorate centres.
Activities
5
Done
2
Late
1
KPIs
4
SO-5.1SO-6.1SYP 320M of SYP 430M spentIbrahim Al-SaeedIbrahim Al-SaeedDirector General, Government Services in the GovernoratesP-046·ibrahim.alsaeed@psa.gov.sy
Form the sectoral task forces with the ministries, hold regular follow-up meetings, draft local projects on one template, and follow the steering committee’s recommendations through to delivery.
Activities
5
Done
2
Late
1
KPIs
3
SO-2.2SO-6.2SYP 185.5M of SYP 270M spentIman Al-JasemIman Al-JasemDirector General, Medium-Term PlanP-048·iman.aljasem@psa.gov.sy
The pilot census in two governorates, preparing the national household income and expenditure survey, updating the enumeration-area maps and equipping the census field offices.
2,400 trainees from the Authority, the governorate directorates and partner ministries on accredited programmes, training partnerships with the universities, and e-learning for staff.
Activities
4
Done
1
Late
1
KPIs
2
SO-3.2SYP 595M of SYP 840M spentMuhannad Al-HomsiMuhannad Al-HomsiDirector General, Human Resources & Administrative DevelopmentP-019·muhannad.alhomsi@psa.gov.sy
Faster, clearer content for citizens and partners, the unified e-services platform awareness campaign, the Authority’s periodic newsletter and the podcast. The mid-year revision adds the studio activity and rebalances the weights.
Activities
5
Done
0
Late
0
KPIs
3
SO-1.2SO-5.1SYP 305M of SYP 475M spentMohammad Al-KhatibMohammad Al-KhatibDirector, Corporate Communication & PublishingP-050·mohammad.alkhatib@psa.gov.sy
