O-1.1 · Unified Government e-Services Platform Directorate
The most-requested services fully on the unified e-services platform
At risk
The unified platform directorate owns the launch and the technical quality of the new journey.
- Progress
- 29%
- Key results done
- 0 / 3
- Average confidence
- 6.3
- Cycle
- Q4 2026
Expected by today 30%
Of the objective’s key results
Of 10
2026-10-01 → 2026-12-31
KR-11.1Launch the civil-record transfer and merge service
- Start
- Not done
- Current
- Not done
- Target
- Done
Progress0%
At risk4mediumThe owner’s confidence of reaching the target by the end of the cycle: 4 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
Next update 29 OctoberEng. Tarek Al-MardiniEng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformP-005tarek.almardini@psa.gov.sy
Check-ins (2)
2026-10-15 · Eng. Tarek Al-Mardini
4mediumThe owner’s confidence of reaching the target by the end of the cycle: 4 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.Not done
2026-10-01 · Eng. Tarek Al-Mardini
5mediumThe owner’s confidence of reaching the target by the end of the cycle: 5 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.Not done
KR-11.2Connect 100% of fee-paying services to bank e-payment
- Start
- 60%
- Current
- 75%
- Target
- 100%
Progress7% ahead38%
Planned to date 30%
On track8highThe owner’s confidence of reaching the target by the end of the cycle: 8 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
Next update 29 OctoberHamza Al-HusseinHamza Al-HusseinSenior Software Engineer – IntegrationP-030hamza.alhussein@psa.gov.sy
The result since the cycle began
%
Check-ins (2)
2026-10-15 · Hamza Al-Hussein
8highThe owner’s confidence of reaching the target by the end of the cycle: 8 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.75%
2026-10-01 · Hamza Al-Hussein
7highThe owner’s confidence of reaching the target by the end of the cycle: 7 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.65%
KR-11.3Cut platform page load time from 4.2 to 2 seconds
- Start
- 4.2 seconds
- Current
- 3.1 seconds
- Target
- 2 seconds
Progress20% ahead50%
Planned to date 30%
On track7highThe owner’s confidence of reaching the target by the end of the cycle: 7 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.
Next update 29 OctoberJoud HammamiJoud HammamiQA & Testing SpecialistP-033joud.hammami@psa.gov.sy
The result since the cycle began
seconds
Check-ins (2)
2026-10-15 · Joud Hammami
7highThe owner’s confidence of reaching the target by the end of the cycle: 7 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.3.1 seconds
2026-10-01 · Joud Hammami
7highThe owner’s confidence of reaching the target by the end of the cycle: 7 of 10. 7 and above is high, 4 to 6 medium, 3 and below low.3.8 seconds