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Development Strategic Framework 2026–2030 and the 2026–2028 Medium-Term Plan

Government services fully available online

At riskApproved

Integrated digital government services for citizens·Governance & Digital Transformation

Actual · October

69%

2026 target

⁦80%⁩

Attainment

⁦86%⁩

Year-end forecast

⁦72%⁩

Forecast gap to target

⁦8%⁩

The path from baseline to 2030

Where the KPI stands today between its baseline, this year’s target and the 2030 target.

Baseline

⁦55%⁩

Today

⁦69%⁩

2026 target

⁦80%⁩

2030 target

⁦100%⁩

Left to the 2026 target
⁦11%⁩⁦56%⁩ of the way covered
Left to the 2030 target
⁦31%⁩⁦31%⁩ of the way covered

Monthly series and forecast

January – October measured, November and December forecast with a confidence band; the gold line is the 2026 target.

Monthly series and forecast
  • Actual
  • Baseline
  • Forecast
  • Forecast range
Monthly series and forecast
PeriodActualBaseline
Jan56 %55 %
Feb58 %55 %
Mar60 %55 %
Apr62 %55 %
May63 %55 %
Jun65 %55 %
Jul66 %55 %
Aug67 %55 %
Sep68 %55 %
Oct69 %55 %
Nov (Forecast)70 %55 %
Dec (Forecast)72 %55 %

Period comparison

Quarter by quarter in 2026, the same month last year, and the years since 2024 with the 2026 year-end forecast.

Quarter by quarter — 2026

  1. Q1

    60

  2. Q2

    65

    +5Better

  3. Q3

    68

    +3Better

  4. October

    69

    +1Better

October 2025 vs October 2026

October 2025

52

October 2026

69

+17Better

Years

  • Value
  • 2026 target

Measurement history

Every reading with who entered it, its evidence and its approval. Formal measurement points are marked.

PeriodValueOf targetKindStateEntered byEvidence
October 202669⁦86%⁩Formal measurementApprovedBasel Al-Mahayni2026-10-27K-5.1.2_2026-10.pdf
September 202668⁦85%⁩Formal measurementApprovedBasel Al-Mahayni2026-10-05K-5.1.2_2026-09.pdf
August 202667⁦84%⁩Formal measurementApprovedBasel Al-Mahayni2026-09-04K-5.1.2_2026-08.pdf
July 202666⁦83%⁩Formal measurementApprovedBasel Al-Mahayni2026-08-07K-5.1.2_2026-07.pdf
June 202665⁦81%⁩Formal measurementApprovedBasel Al-Mahayni2026-07-06K-5.1.2_2026-06.pdf
May 202663⁦79%⁩Formal measurementApprovedBasel Al-Mahayni2026-06-05K-5.1.2_2026-05.pdf
April 202662⁦78%⁩Formal measurementApprovedBasel Al-Mahayni2026-05-04K-5.1.2_2026-04.pdf
March 202660⁦75%⁩Formal measurementApprovedBasel Al-Mahayni2026-04-07K-5.1.2_2026-03.pdf
February 202658⁦73%⁩Formal measurementApprovedBasel Al-Mahayni2026-03-06K-5.1.2_2026-02.pdf
January 202656⁦70%⁩Formal measurementApprovedBasel Al-Mahayni2026-02-05K-5.1.2_2026-01.pdf

Contributing projects

The projects that move this KPI, and each one’s share of the effect by budget size.

AI insight

Closing the gap runs through one project

The project with the most weight on this KPI is “Unified Government e-Services Platform”, with ⁦76%⁩ of the linked budget, and it is At risk. Speeding it up is the fastest way to close the gap before December.

Confidence⁦78%⁩

Approval & change log

This item’s definition as approved in the plan version in force, and every change request on it with the old and proposed values and the decision.

Approved in plan version ⁦1.1⁩Higher Council resolution HCED-2026-032026-03-25

No change requests on this item since the plan was approved.

Corrective actions

What we are doing to bring the KPI back on track, who owns it, and by when.

  • Ship 6 priority e-services before year end in an interim release

    Basel Al-MahayniBasel Al-MahayniDirector General, Digital Government Services & Portfolio Manager, Digital Government Services & DataP-003basel.almahayni@psa.gov.syDue ⁦2026-12-20⁩In 53 days2026-12-20Unified Government e-Services Platform
    Open

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