Internal
Syrian Arab Republic
Planning and Statistics Authority
National Project Management Office (PMO)
- Code
- DOC-0404
- Version
- V4
- Date
- 2026-02-09
KPI description cards — the 2026 measurement guide
1. Purpose
One card per KPI: definition, formula, data source, measurement frequency, baseline, annual and 2030 targets, and owner.
- Entity
- Planning and Statistics Authority
- Plan
- Development Strategic Framework 2026–2030
- Owner
- Nizar Abu Fakhr
- Version
- V4
Linked strategic objectives
| Code | Objective | Owner | Weight |
|---|---|---|---|
| SO-2.2 | Rebuild damaged areas and provide replacement housing | Eng. Qasem Al-Hariri | 40% |
| SO-5.1 | Integrated digital government services for citizens | Eng. Khaled Al-Kayyali | 50% |
| SO-5.2 | Sound governance and effective follow-up of projects and data | Dr. Mais Al-Sibai | 50% |
Linked KPIs
| Code | KPI | Baseline | 2026 target | Actual |
|---|---|---|---|---|
| K-2.2.1 | Damaged neighbourhoods covered by reconstruction plans | 15 % | 60 % | 41 % |
| K-5.1.1 | Citizen satisfaction with digital government services | 68 % | 85 % | 74 % |
| K-5.1.2 | Government services fully available online | 55 % | 80 % | 69 % |
| K-5.1.3 | Transactions completed without a visit | 40 % | 60 % | 58 % |
| K-5.2.1 | Projects following the national delivery methodology | 61 % | 90 % | 84 % |
| K-5.2.2 | National PMO maturity index | 2.4 out of 5 | 3.5 out of 5 | 3.2 out of 5 |
| K-5.2.3 | Project data completeness & quality | 70 % | 95 % | 83 % |
This version (V4) follows the National Projects Steering Committee’s review and supersedes the earlier ones.
Prepared by
Nizar Abu Fakhr
Deputy President, Strategy & Performance
Dr. Ziad Al-Atassi
Internal