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Execution plan — the unified government services initiative

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The initiative’s execution plan: its linked projects and the contribution of each, outputs, schedule, and the KPIs and their targets.

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Syrian Arab Republic

Planning and Statistics Authority

National Project Management Office (PMO)

Code
DOC-0406
Version
V2
Date
2026-03-15

Execution plan — the unified government services initiative

⁦1⁩. Purpose

The initiative’s execution plan: its linked projects and the contribution of each, outputs, schedule, and the KPIs and their targets.

Entity
Planning and Statistics Authority
Plan
⁦Development Strategic Framework 2026⁩–⁦2030⁩
Owner
Eng. Lina Al-Attar
Version
⁦V2⁩

Linked strategic objectives

CodeObjectiveOwnerWeight
⁦SO-5.1⁩Integrated digital government services for citizensEng. Khaled Al-Kayyali⁦50%⁩

Linked initiatives

  • ⁦SI-5.1.1⁩ — Unified government services

Linked KPIs

CodeKPIBaseline2026 targetActual
⁦K-5.1.1⁩Citizen satisfaction with digital government services⁦68⁩ %⁦85⁩ %⁦74⁩ %
⁦K-5.1.2⁩Government services fully available online⁦55⁩ %⁦80⁩ %⁦69⁩ %
⁦K-5.1.3⁩Transactions completed without a visit⁦40⁩ %⁦60⁩ %⁦58⁩ %

This version (⁦V2⁩) follows the National Projects Steering Committee’s review and supersedes the earlier ones.

Prepared by

Eng. Lina Al-Attar

Deputy President, Strategy & Performance

Dr. Ziad Al-Atassi
Issued from Munjaz — valid only once approved electronically1 / 1

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