MunjazStrategy & projects
MunjazPMO PLATFORMPlanning
Project management plan
Schedule, deliverables, risks, communications, quality and benefits
- Form no.
- PSA-PMO-F05
- Template edition
- 2.0
- Version
- V3
- Form date
- 2025-01-30
ApprovedPRJ-2026-014Unified Government e-Services Platform
Auto-filled — Filled by the platform from the project record, not typed.
- Project code
- PRJ-2026-014
- Project
- Unified Government e-Services Platform
- Portfolio
- Digital Government Services & Data Portfolio
- Sector
- Digital Transformation Sector
- Sponsor
- Eng. Khaled Al-Kayyali
- Project manager
- Eng. Tarek Al-Mardini
1ScheduleAuto-filled
From the project schedule and its approved baseline.
Start
2025-01-05
Baseline finish
2027-03-31
Forecast finish
2027-05-12
SPI
0.87
| Milestone | Planned | Forecast | Slip |
|---|---|---|---|
| Charter approved | 2025-01-05 | 2025-01-05 | 0 |
| Build & run contract signed | 2025-04-30 | 2025-05-04 | +4 days |
| Advance payment (10%) released | 2025-05-25 | 2025-06-01 | +7 days |
| Requirements & design signed off | 2025-09-30 | 2025-10-21 | +21 days |
| Internal pilot (MVP) live | 2026-03-31 | 2026-04-28 | +28 days |
| Data classification approved under the data-protection policy | 2026-06-30 | 2026-07-14 | +14 days |
| Wave 1 development complete (24 services) | 2026-09-30 | 2026-11-12 | +43 days |
| Civil registry & national interoperability integration complete | 2026-10-31 | 2026-12-10 | +40 days |
| Penetration test passed, security sign-off | 2026-12-15 | 2027-01-28 | +44 days |
| User acceptance testing complete | 2027-01-31 | 2027-03-14 | +42 days |
2DeliverablesAuto-filled
| Deliverable | Weight | Due | Owner |
|---|---|---|---|
| Business requirements document | 10% | 2025-08-31 | Hiba Al-Shami |
| UX prototype | 6% | 2025-09-15 | Yasmine Bitar |
| Solution & integration design | 6% | 2026-10-15 | Eng. Rita Ghanem |
| Wave 1 service package (24 services) | 14% | 2026-09-30 | Eng. Tarek Al-Mardini |
| Civil-registry identity-check interfaces | 5% | 2026-10-31 | Hamza Al-Hussein |
| National interoperability framework interfaces | 5% | 2026-11-15 | Hamza Al-Hussein |
| Data migration plan | 3% | 2026-10-10 | Moaz Kaddour |
| Master test plan | 4% | 2026-06-30 | Joud Hammami |
| Performance & load test report | 3% | 2026-12-20 | Eng. Saleh Al-Bakir |
| Change management & training plan | 3% | 2026-10-31 | Ola Al-Jandali |
| User & operator guide | 3% | 2027-02-15 | Hiba Al-Shami |
| Internal pilot: the core platform and three services | 30% | 2026-03-31 | Eng. Tarek Al-Mardini |
| Approved service-data classification register | 8% | 2026-06-30 | Moaz Kaddour |
| Accepted with a certificate | 58% | — | — |
3RisksAuto-filled
| Code | Risk | Score | Response | Owner |
|---|---|---|---|---|
| RSK-0001 | Civil-registry identity and interoperability interfaces not ready on time | 16 | Mitigate | Eng. Tarek Al-Mardini |
| RSK-0002 | Shortage of integration and back-end engineers on the vendor team | 16 | Escalate | Eng. Tarek Al-Mardini |
| RSK-0003 | Late sign-off of service requirements by the owning ministries | 12 | Mitigate | Eng. Lina Al-Attar |
| RSK-0006 | Possible critical findings in the pre-launch penetration test | 12 | Mitigate | Eng. Hussam Zeidan |
| RSK-0005 | Incomplete migration of open-request data from the ministries’ current systems | 9 | Mitigate | Moaz Kaddour |
| RSK-0007 | Citizen service centre staff resisting the new digital procedures | 9 | Mitigate | Ola Al-Jandali |
| RSK-0009 | Reusing digital-signature components to shorten development | 9 | Accept | Eng. Tarek Al-Mardini |
| RSK-0010 | Mobile-app team competing with the platform for the same people | 9 | Mitigate | Eng. Lina Al-Attar |
4CommunicationsAuto-filled
| Audience | Need | Frequency | Owner |
|---|---|---|---|
| National Steering Committee | Overall status, variances, decisions needed | Monthly | Eng. Tarek Al-Mardini |
| Project sponsor | The periodic update card and top five risks | Weekly | Eng. Tarek Al-Mardini |
| Change Committee | Change requests and impact analysis | Weekly | Eng. Tarek Al-Mardini |
| Service-owning ministries and governorate centres | Pending requirements and sprint demos | Fortnightly | Hiba Al-Shami |
| Ministry of Administrative Development | Release plan and service-simplification status | At each milestone | Hiba Al-Shami |
| Ministry of Interior — Civil Registry | Environment readiness and integration issues | Weekly | Hamza Al-Hussein |
| Citizen service centre staff | What changes in their work, training dates | Monthly | Ola Al-Jandali |
| Citizens and residents | New e-services and launch dates | At each milestone | Ola Al-Jandali |
| Team member | Role | Allocation |
|---|---|---|
| Eng. Tarek Al-Mardini | Project manager | 100% |
| Eng. Lina Al-Attar | Programme manager (oversight) | 20% |
| Eng. Khaled Al-Kayyali | Project sponsor | 20% |
| Ibrahim Al-Saeed | Project owner | 15% |
| Hamza Al-Hussein | Lead integration engineer | 100% |
| Hiba Al-Shami | Senior business analyst | 80% |
| Joud Hammami | QA & test lead | 70% |
| Ola Al-Jandali | Change management specialist | 30% |
5QualityAuto-filled
- Quality leadAuto-filled
- Joud Hammami
- Review cadenceAuto-filled
- A code review each sprint; acceptance testing with each services wave
- Next reviewAuto-filled
- 2026-11-04
| Quality criterion | Threshold | Now | Met |
|---|---|---|---|
| Automated test coverage | 70% or more per module | 58% (agency-integration module 48%) | No |
| Accessibility | Zero critical findings | 6 findings on the e-service request forms | No |
| High-severity vulnerabilities | Zero before launch | Zero in the last scan | Yes |
| Page response time | Under 2 s for 95% of requests | 1.4 s | Yes |
6BenefitsAuto-filled
| Benefit | Baseline | Target | Owner |
|---|---|---|---|
| Higher citizen satisfaction with digital government services | 68 % | 88 % | Basel Al-Mahayni |
| Lower cost per e-service transaction | 2300 SYP / transaction | 900 SYP / transaction | Basel Al-Mahayni |
| Shorter time for transactions that need checking | 21 days | 5 days | Eng. Lina Al-Attar |
Approval logChain: Project management plan approval · version 1
Every decision on the form — who, their role, the note and the time. It prints with the form.
| # | Step | Kind | Name | Decision | Note | Date & time |
|---|---|---|---|---|---|---|
| 1 | Author | — | Eng. Tarek Al-MardiniProject Manager, Unified Government e-Services Platform | Submitted | — | 2025-01-30 09:54 |
| 2 | Methodology review — PMO | Methodology review | Mariam Al-ZoubiPMO — analyst | Approved | Complete against the project management plan template. | 2025-02-04 11:26 |
| 3 | Technical acceptance — project owner | Technical acceptance | Ibrahim Al-SaeedProject owner | Approved | — | 2025-02-05 12:33 |
| 4 | Cash flow & financial commitment | Financial approval | Rasha Al-MudarresFinance | Approved | — | 2025-02-09 10:49 |
| 5 | Plan aligned with the contracts | Financial approval | Abdullah Al-UjailiProcurement & contracts | Approved | — | 2025-02-10 11:26 |
| 6 | Sponsor approval | Technical acceptance | Eng. Khaled Al-KayyaliProject sponsor | Approved | — | 2025-02-11 09:54 |
Signatures
Methodology review — PMO
Mariam Al-Zoubi
Approved2025-02-04
Technical acceptance — project owner
Ibrahim Al-Saeed
Approved2025-02-05
Cash flow & financial commitment
Rasha Al-Mudarres
Approved2025-02-09
Plan aligned with the contracts
Abdullah Al-Ujaili
Approved2025-02-10
Sponsor approval
Eng. Khaled Al-Kayyali
Approved2025-02-11