RSK-0005Unified Government e-Services Platform
Incomplete migration of open-request data from the ministries’ current systems
A risk's detail, response, contingency and residual risk.
Risk statement
From cause to event to impact — with the preventive controls before the event and the contingency after it
Cause
Uneven quality of open-request data in the ministries’ legacy systems, and no clear owner for some tables
Preventive controls
- Cleanse the data before migration under the approved data-protection policy
- Trial migration of 10% of the requests in one governorate
2 / 2
Event
Incomplete migration of open-request data from the ministries’ current systems
An error rate above 2% in the trial migration
Contingency
Run the legacy systems in parallel for open requests for three months after launch
Impact
Errors in transaction records and their status, and a later wave 1
Assessment
The level before and after the response
Inherent
Residual
Exposure
SYP 18.8M
Residual
56% off the score
Score trend
Last six months
- Score
- Target residual
Escalation path
Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the PMO director
Last reviewed 7 days ago · Outside the engine — below «high»
Project manager
Current levelEng. Tarek Al-Mardini
Currently followed up here- 2
Programme manager
Eng. Lina Al-Attar
- 3
PMO director
Dr. Reem Al-Qabbani
- 4
Executive Council
Dr. Samer Al-Daqqar
By the PMO director’s decision
Mitigation plan
Each action with its owner and date — tick it off when complete
Cleanse the data before migration under the approved data-protection policy
Moaz KaddourMoaz KaddourData EngineerP-032moaz.kaddour@psa.gov.syIn progressIn 23 days2026-11-20Trial migration of 10% of the requests in one governorate
Moaz KaddourMoaz KaddourData EngineerP-032moaz.kaddour@psa.gov.syNot startedIn 8 days2026-11-05
Trigger
An error rate above 2% in the trial migration
Contingency
Run the legacy systems in parallel for open requests for three months after launch