RSK-0010Unified Government e-Services Platform
Mobile-app team competing with the platform for the same people
A risk's detail, response, contingency and residual risk.
Risk statement
From cause to event to impact — with the preventive controls before the event and the contingency after it
Cause
The government services mobile app and the unified platform share one front-end team
Preventive controls
- A shared allocation plan signed by the programme manager
- Defer non-critical app features to Q1 2027
2 / 2
Event
Mobile-app team competing with the platform for the same people
Any developer above 120% allocation two weeks running
Contingency
Outsource the app front-ends for two months
Impact
Priority clashes and later wave 1 front-ends
Assessment
The level before and after the response
Inherent
Residual
Exposure
SYP 13M
Residual
56% off the score
Score trend
Last six months
- Score
- Target residual
Escalation path
Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the PMO director
Last reviewed 3 days ago · Outside the engine — below «high»
Project manager
Current levelEng. Tarek Al-Mardini
Currently followed up here- 2
Programme manager
Eng. Lina Al-Attar
- 3
PMO director
Dr. Reem Al-Qabbani
- 4
Executive Council
Dr. Samer Al-Daqqar
By the PMO director’s decision
Mitigation plan
Each action with its owner and date — tick it off when complete
A shared allocation plan signed by the programme manager
Eng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004lina.alattar@psa.gov.syIn progressIn 13 days2026-11-10Defer non-critical app features to Q1 2027
Kinan AzzamKinan AzzamSenior Digital Delivery Consultant — National PMOP-041kinan.azzam@psa.gov.syNot startedIn 21 days2026-11-18
Trigger
Any developer above 120% allocation two weeks running
Contingency
Outsource the app front-ends for two months