Planning and Statistics Authority
Project charter
Government HR System — Employee Self-Service
APPROVEDV2Approved 2024-05-03
1Project identity
Required at this stage- Project name
- Government HR System — Employee Self-Service
- Project code
- PRJ-2026-032
- Project sponsor
- Salma Al-ZaimSalma Al-ZaimDeputy President, Finance, Administration & the Investment PlanP-012salma.alzaim@psa.gov.sy
- Project manager
- Nour Al-JabiriNour Al-JabiriDirector, Government Systems & IntegrationP-025nour.aljabiri@psa.gov.sy
- Project owner
- Muhannad Al-HomsiMuhannad Al-HomsiDirector General, Human Resources & Administrative DevelopmentP-019muhannad.alhomsi@psa.gov.sy
- Portfolio & programme
- Government Digital Infrastructure & Systems PortfolioIntegrated Government Systems Programme
- Type & methodology
- IT · Agile
- Current phase
- 5Closure
2Background & rationale
Required at this stageSelf-service for public employees — leave, pay details, certificates and administrative requests — within the government HR system.
3Objectives
Required at this stage- 1Develop human capital in public bodies
- 2Sound governance and effective follow-up of projects and data
Serves the strategic objectives:SO-3.2Develop human capital in public bodiesSO-5.2Sound governance and effective follow-up of projects and data
4Scope
Required at this stageIn scope
- Self-service for public employees — leave, pay details, certificates and administrative requests — within the government HR system.
- Migration from legacy systems
- ERP integration
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
5High-level requirements
Required at this stage- 1Migration from legacy systems
- 2ERP integration
- 3National cybersecurity controls
6Deliverables
Required at this stage| 1 | Project management plan | 2024-05-26 |
| 2 | Main deliverable — stage 1 | 2025-01-22 |
| 3 | Main deliverable — final stage | 2025-07-20 |
| 4 | Final report | 2025-09-30 |
7Key milestones
Required at this stage- Charter approved2024-05-03
- Contract signed2024-07-26
- 50% of works complete2025-01-22
- Provisional acceptance2025-08-20
- Closure2025-09-30
8Budget
Required at this stage- Main contract71.9%SYP205M
- Supervision & consulting14.0%SYP40M
- Internal team8.8%SYP25M
- Contingency reserve (5%)5.3%SYP15M
The delivering body’s investment-plan allocationsTotalSYP285M
9Timeline
Required at this stage10Key risks
Required at this stage- No risks recorded yet.
11Constraints
Required at this stage- Stay within the approved budget
- Comply with the unified contracts law (Law 51 of 2004)
12Assumptions
Required at this stage- Named internal staff available throughout
- Approvals land within the workflow’s action time limits
13Stakeholders
Required at this stage- Project sponsorDecisions and funding
- Project ownerAccepts deliverables, owns benefits
- National Project Management Office (PMO)Governance and compliance
14Success criteria
Required at this stage- 1Delivered within the approved budget
- 2On the approved date ±5%
- 3Target benefits within 12 months
15Governance structure
Required at this stage- Change CommitteeApproves scope, cost and schedule changesWeekly
- Project Approval CommitteeMethodology compliance, data quality, stage gatesFortnightly
- Project management teamDay-to-day control, risks, impediments, the periodic update cardWeekly