AI insight
No early warning on this project
Only a 0% chance of a further slip on current trends.
Confidence76%
PRJ-2026-024On track1Pre-startStage-GatePlannedDelivered by:Ministry of Administrative Development
Unified Government Contact Centre & AI Assistant
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Project managerEng. George HaddadProject sponsorEng. Khaled Al-KayyaliProgrammeNational Connectivity & Support Services Programme
Budget (BAC)
SYP 2.8B
Actual cost
SYP 0
0% of budget
Progress
0%Awaiting acceptance 0%
Estimate at completion
SYP 2.8B
SPI · CPI
1.00Schedule performance index · 1.001.00Cost performance index · 1.00
Forecast finish
2028-12-31
On baseline
Pre-startStage 1 of 5
Next gate:Initiation4 November 2026
- Pre-start · Current stagePre-start · Current stage
- Gate into «Initiation»DecisionNot held yetDate4 November 2026Initiation · Not startedInitiation · Not started
- Gate into «Planning»DecisionNot held yetPlanning · Not startedPlanning · Not started
- Gate into «Execution»DecisionNot held yetExecution · Not startedExecution · Not started
- Gate into «Closure»DecisionNot held yetClosure · Not startedClosure · Not started
Project health across eight dimensions
A weighted index, not just percent complete; each dimension leads to the tab that explains it.
Health index
89
Solid
On track
- Schedule89Milestones on time; SPI within tolerance.On track
- Cost88Spend in line with earned value.On track
- Risk92No high risks open.On track
- Scope82Scope stable, no pending changes.On track
- Quality94Deliverables accepted first time.On track
- Resources83Team complete; allocation balanced.On track
- Stakeholders90Stakeholders supportive.On track
- Benefits94Benefits on track.On track
Index over the last six reports
+4
May to October 2026
No material change in the health dimensions over the period.
Copilot summary
Generated from the live project data
The project is close to plan: 0% done against 0% planned.
SPI 1.00, CPI 1.00.
The project’s link, progress and status
How the project ties to the strategy, its progress counted from accepted deliverables, and its status history.
Strategic link
The main objective and initiative, the secondary links, and the project’s contribution to its initiative.
Main strategic objective· Axis: Balanced Local Development across the GovernoratesSO-6.1Comparable public-service quality in every governorate
Main initiative
SI-2.1.1National connectivity & support services
Contribution to the initiative30%
The project’s share of the initiative’s project budget (4 projects)
Secondary links
- Secondary objectiveSO-5.1Integrated digital government services for citizens
- Supporting initiativeUnified government services
- Supporting initiativeDigital justice
- Annual work-plan line
- WP-2027-024
- Classification
- Operational
Project progress from accepted deliverables
Project progress = the sum of the weights of deliverables accepted with a completion certificate; nothing counts before acceptance.
Counted
0%Awaiting acceptance 0%
Not handed in 100%
0 deliverables accepted
0 deliverables under inspection or acceptance
Progress & earned value
0 of 5 milestones complete
Earned-value curve
Planned, earned and actual to the data date, cumulative, with the forecast cost tail
- Planned value
- Earned value
- Actual cost
- Estimate at completion
- Budget at completion
Budget & commitments
Commitments are 0% of budget
SYP0/ SYP2.8B
- Actual spend
- SYP0
- Committed
- SYP0
- Approved budget
- SYP2.8B
- Estimate at completion
- SYP2.8B
Next milestones
- Charter approved2027-01-01On track
- Contract signed2027-04-29On track
- 50% of works complete2028-01-09On track
- Provisional acceptance2028-11-03On track
- Closure2028-12-31On track
Waiting on someone
0 approvals and 0 open actions on this project
Risks & impediments
0 open risks, exposure SYP 0
Risk map
Probability
5Probability: Almost certain · Impact: NegligibleLow · Score 5Probability: Almost certain · Impact: MinorMedium · Score 10Probability: Almost certain · Impact: ModerateHigh · Score 15Probability: Almost certain · Impact: MajorCritical · Score 20Probability: Almost certain · Impact: SevereCritical · Score 25
4Probability: Likely · Impact: NegligibleLow · Score 4Probability: Likely · Impact: MinorMedium · Score 8Probability: Likely · Impact: ModerateMedium · Score 12Probability: Likely · Impact: MajorHigh · Score 16Probability: Likely · Impact: SevereCritical · Score 20
3Probability: Possible · Impact: NegligibleLow · Score 3Probability: Possible · Impact: MinorLow · Score 6Probability: Possible · Impact: ModerateMedium · Score 9Probability: Possible · Impact: MajorMedium · Score 12Probability: Possible · Impact: SevereHigh · Score 15
2Probability: Unlikely · Impact: NegligibleLow · Score 2Probability: Unlikely · Impact: MinorLow · Score 4Probability: Unlikely · Impact: ModerateLow · Score 6Probability: Unlikely · Impact: MajorMedium · Score 8Probability: Unlikely · Impact: SevereMedium · Score 10
1Probability: Rare · Impact: NegligibleLow · Score 1Probability: Rare · Impact: MinorLow · Score 2Probability: Rare · Impact: ModerateLow · Score 3Probability: Rare · Impact: MajorLow · Score 4Probability: Rare · Impact: SevereLow · Score 5
12345
Impact
- Critical0
- High0
- Medium0
- Low0
Top risks
- No open risks
Open impediments
0 escalated
- No open impediments
Deliverables
0 of 11 approved
- Project plan & baseline024-D1 · V04%Eng. George HaddadIn 167 days2027-04-13Draft
- Monitoring & reporting024-D2 · V04%Ibrahim Al-SaeedIn 230 days2027-06-15Draft
- Business requirements024-D3 · V09%Ibrahim Al-SaeedIn 293 days2027-08-17Draft
- Solution design024-D4 · V09%Eng. Khaled Al-KayyaliIn 356 days2027-10-19Draft
- Release 1024-D5 · V013%Eng. Khaled Al-KayyaliIn 418 days2027-12-20Draft
- Release 2024-D6 · V013%Eng. George HaddadIn 481 days2028-02-21Draft
- Integrations024-D7 · V013%Ibrahim Al-SaeedIn 544 days2028-04-24Draft
- System testing024-D8 · V010%Eng. George HaddadIn 607 days2028-06-26Draft
- User acceptance testing024-D9 · V010%Ibrahim Al-SaeedIn 669 days2028-08-27Draft
- Training & change024-D10 · V08%Ibrahim Al-SaeedIn 732 days2028-10-29Draft
- Go-live & handover024-D11 · V07%Eng. Khaled Al-KayyaliIn 795 days2028-12-31Draft
Team, contracts & documents
Team
1 member
Eng. George Haddad · Director, Data Centres & Government Network
- Eng. George HaddadEng. George HaddadDirector, Data Centres & Government NetworkProject manager — unified contact centreP-024george.haddad@psa.gov.sy25%
Contracts
0 contracts
- No external contracts — delivered in-house