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Benefits

Expected against realised benefits at 3, 6, 12 and 24 months.

Working on:Planning and Statistics Authority
Benefits tracked
32

Across ⁦27⁩ projects · ⁦18⁩ owners

On or above plan
⁦9⁩ of ⁦17⁩

Of the benefits measured

Need a decision
91 overdue

Off track, at risk or measurement overdue

Measurements due
2

By the end of November

Value realised to date
SYP 11.8B

⁦71%⁩ of what was planned by now

Is the spending achieving its goals?

What we invested and spent, against the value that should have been realised by today and what actually was — by portfolio.

Value realised vs planned to date

⁦71%⁩

SYP 11.8B realised of SYP 16.5B planned by today.

Spent of the approved budget⁦47%⁩

SYP 60.3B spent of SYP 129.3B

Realised of the value planned to date⁦71%⁩

SYP 11.8B realised of SYP 16.5B

Expected lifetime value

SYP 211.1B

Value-to-investment multiple

1.63×

Value by portfolio

Planned by today (dashed frame) and actually realised

Planned to dateRealisedClick a portfolio to see its benefits in the register

Spend against impact

Projects whose benefits are being measured: how much of the budget is spent, and how their benefits are doing against plan.

Spend and impact map

Bubble size = project budget, colour = health. Click a project to see its benefits.

Spend and impact map
  • On track
  • At risk
Budget · SYP 4B
Spend and impact map
CategoryBudget spentBenefit realisation vs planBudgetLevel
Latakia University Technical Engineering Faculty Extension⁦53%⁩⁦100%⁩SYP 4BAt risk
Government Fibre Backbone — Damascus–Homs Segment⁦57%⁩⁦74%⁩SYP 3.3BAt risk
20 MW Qalamoun Solar Field⁦57%⁩⁦106%⁩SYP 2.4BOn track
Damascus–Daraa Highway (Southern M5) — Lighting & Smart Signals⁦84%⁩⁦78%⁩SYP 1.9BAt risk
Government Cloud & Ministry Systems Migration⁦48%⁩⁦81%⁩SYP 1.3BAt risk
Suwayda Drinking-Water Network from Al-Ain Dam⁦35%⁩⁦105%⁩SYP 1.1BOn track
Government Network Cybersecurity Programme⁦85%⁩⁦98%⁩SYP 965MOn track
Ministry of Finance e-Archiving⁦95%⁩⁦93%⁩SYP 355MAt risk
Government Services Mobile App — New Release⁦62%⁩⁦121%⁩SYP 315MOn track
Government HR System — Employee Self-Service⁦94%⁩⁦112%⁩SYP 285MOn track
Ministries Performance Follow-up & National Dashboards⁦76%⁩⁦90%⁩SYP 245MOn track
Digital Signature & e-Verification of Government Documents — Phase 1⁦97%⁩⁦87%⁩SYP 205MOn track
Hasakah Wheat Digital Crop Survey⁦64%⁩⁦85%⁩SYP 160MAt risk
National Project Risk & Continuity Framework⁦96%⁩⁦140%⁩SYP 90MOn track

Benefits needing a decision

9 benefits: measurement overdue or below plan

Benefits register

Every benefit with its baseline, target and readings 3, 6, 12 and 24 months after go-live, and its ratio to plan at each point.

⁦32⁩ results
Export CSV
Baseline → target

Statistical bulletin hours saved by unified master data

BEN-026·National Statistical Indicators & Open Data Portal

Razan Al-RifaiRazan Al-RifaiDirector, Data & AIP-027razan.alrifai@psa.gov.sy0520 hours / monthOverdue2027-012027-072028-07Measurement overdue27 days overdue2026-10-01

Meetings and courses held remotely between public bodies over the government network

BEN-018·Government Fibre Backbone — Damascus–Homs Segment

Eng. Mazen KassabEng. Mazen KassabDirector General, Government Digital InfrastructureP-017mazen.kassab@psa.gov.sy04,800 sessions⁦76%⁩910⁦74%⁩1,7802027-042028-04Off trackIn 155 days2027-04-01

Guarding-contract savings after moving the southern M5 to central monitoring

BEN-019·Damascus–Daraa Highway (Southern M5) — Lighting & Smart Signals

Eng. Maher Al-HamawiEng. Maher Al-HamawiDirector, Energy, Water & Utilities ProjectsP-021maher.alhamawi@psa.gov.sy0180 SYP million⁦78%⁩17.52026-112027-052028-05Off trackIn 4 days2026-11-01

Shorter government-document verification time

BEN-001·Digital Signature & e-Verification of Government Documents — Phase 1

Eng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004lina.alattar@psa.gov.sy4215 minutes⁦92%⁩31⁦90%⁩24⁦89%⁩182027-09At riskIn 337 days2027-09-30

Higher citizen satisfaction with document e-verification

BEN-002·Digital Signature & e-Verification of Government Documents — Phase 1

Eng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004lina.alattar@psa.gov.sy⁦64%⁩⁦85%⁩⁦88%⁩⁦71%⁩⁦93%⁩⁦77%⁩⁦86%⁩⁦82%⁩2027-09At riskIn 337 days2027-09-30

Faster routing of correspondence

BEN-007·Ministry of Finance e-Archiving

Rasha Al-MudarresRasha Al-MudarresDirector General, Finance & ContractsP-018rasha.almudarres@psa.gov.sy61.50 days⁦93%⁩3.202027-012027-072028-07At riskIn 85 days2027-01-21

Hosting and run savings after moving ministry systems to the government cloud

BEN-027·Government Cloud & Ministry Systems Migration

Eng. Mazen KassabEng. Mazen KassabDirector General, Government Digital InfrastructureP-017mazen.kassab@psa.gov.sy0195 SYP million⁦103%⁩15.5⁦81%⁩30.32027-032028-03At riskIn 124 days2027-03-01

Hours saved preparing the ministries’ performance follow-up reports

BEN-030·Ministries Performance Follow-up & National Dashboards

Dr. Mais Al-SibaiDr. Mais Al-SibaiDirector General, Strategy & National ProjectsP-015mais.alsibai@psa.gov.sy0240 hours / month⁦90%⁩542027-012027-072028-07At riskIn 65 days2027-01-01

Farmer satisfaction with the speed of crop-survey registration

BEN-031·Hasakah Wheat Digital Crop Survey

Mariam Al-ZoubiMariam Al-ZoubiDirector, Education & Rural Development ProjectsP-029mariam.alzoubi@psa.gov.sy⁦66%⁩⁦75%⁩⁦125%⁩⁦68.5%⁩⁦85%⁩⁦69.4%⁩2027-012028-01At riskIn 79 days2027-01-15

Value of energy delivered to the public grid

BEN-013·20 MW Qalamoun Solar Field

Huda Al-DandalHuda Al-DandalSenior Financial Analyst — Investment PlanP-037huda.aldandal@psa.gov.sy0232.5 SYP million⁦109%⁩30⁦104%⁩652027-042028-04On trackIn 180 days2027-04-26

Lower mean time to detect incidents

BEN-014·Government Network Cybersecurity Programme

Eng. Hussam ZeidanEng. Hussam ZeidanDirector, CybersecurityP-026hussam.zeidan@psa.gov.sy724 hours⁦108%⁩20⁦98%⁩92027-042028-04On trackIn 163 days2027-04-09

Student satisfaction with the temporary labs and halls at the Latakia engineering faculty

BEN-024·Latakia University Technical Engineering Faculty Extension

Ibrahim Al-SaeedIbrahim Al-SaeedDirector General, Government Services in the GovernoratesP-046ibrahim.alsaeed@psa.gov.sy⁦64%⁩⁦78%⁩⁦125%⁩⁦69%⁩⁦100%⁩⁦71%⁩2027-032028-03On trackIn 124 days2027-03-01

Emissions avoided after the solar pumping for the As-Suwayda water network

BEN-032·Suwayda Drinking-Water Network from Al-Ain Dam

Eng. Rami YoussefEng. Rami YoussefDirector, Renewable Energy & Environment ProjectsP-028rami.youssef@psa.gov.sy0150,000 kg CO₂⁦118%⁩23,500⁦105%⁩47,2002027-022028-02On trackIn 96 days2027-02-01

Staff hours saved by HR automation

BEN-003·Government HR System — Employee Self-Service

Muhannad Al-HomsiMuhannad Al-HomsiDirector General, Human Resources & Administrative DevelopmentP-019muhannad.alhomsi@psa.gov.sy03,200 hours / month⁦115%⁩1,380⁦109%⁩2,610⁦108%⁩3,4502027-09Ahead of planIn 337 days2027-09-30

Paper and printing savings

BEN-004·Government HR System — Employee Self-Service

Rasha Al-MudarresRasha Al-MudarresDirector General, Finance & ContractsP-018rasha.almudarres@psa.gov.sy030 SYP million⁦117%⁩8.75⁦117%⁩17.5⁦117%⁩352027-09Ahead of planIn 337 days2027-09-30

National project risks with response & continuity plans

BEN-005·National Project Risk & Continuity Framework

Nizar Abu FakhrNizar Abu FakhrHead, Monitoring, Evaluation & PerformanceP-040nizar.abufakhr@psa.gov.sy⁦35%⁩⁦90%⁩⁦172%⁩⁦78%⁩2027-012027-072028-07Ahead of planIn 78 days2027-01-14

Solar energy generated

BEN-012·20 MW Qalamoun Solar Field

Eng. Rami YoussefEng. Rami YoussefDirector, Renewable Energy & Environment ProjectsP-028rami.youssef@psa.gov.sy031,000 MWh / year⁦108%⁩4,300⁦109%⁩9,8002027-042028-04Ahead of planIn 180 days2027-04-26

Share of government services completed in the mobile app

BEN-025·Government Services Mobile App — New Release

Basel Al-MahayniBasel Al-MahayniDirector General, Digital Government Services & Portfolio Manager, Digital Government Services & DataP-003basel.almahayni@psa.gov.sy⁦0%⁩⁦35%⁩⁦121%⁩⁦14.5%⁩2026-122027-062028-06Ahead of planIn 48 days2026-12-15

Cases filed and served online

BEN-011·e-Litigation & Judicial Notification Platform — Release 2

Dr. Firas Al-ObaidDr. Firas Al-ObaidDeputy President, StatisticsP-016firas.alobaid@psa.gov.sy0900 requests2026-122027-032027-092028-09Awaiting first readingIn 34 days2026-12-01

Residents served by the rehabilitated Madinat al-Salam network

BEN-006·Madinat al-Salam Drinking-Water Network (Quneitra)

Eng. Maher Al-HamawiEng. Maher Al-HamawiDirector, Energy, Water & Utilities ProjectsP-021maher.alhamawi@psa.gov.sy04,800 visitors / year2027-022027-052027-112028-11Before go-liveIn 110 days2027-02-15

Higher citizen satisfaction with digital government services

BEN-008·Unified Government e-Services Platform

Basel Al-MahayniBasel Al-MahayniDirector General, Digital Government Services & Portfolio Manager, Digital Government Services & DataP-003basel.almahayni@psa.gov.sy⁦68%⁩⁦88%⁩2027-082027-112028-052029-05Before go-liveIn 288 days2027-08-12

Lower cost per e-service transaction

BEN-009·Unified Government e-Services Platform

Basel Al-MahayniBasel Al-MahayniDirector General, Digital Government Services & Portfolio Manager, Digital Government Services & DataP-003basel.almahayni@psa.gov.sy2,300900 SYP / transaction2027-082027-112028-052029-05Before go-liveIn 288 days2027-08-12

Shorter time for transactions that need checking

BEN-010·Unified Government e-Services Platform

Eng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004lina.alattar@psa.gov.sy215 days2027-082027-112028-052029-05Before go-liveIn 288 days2027-08-12

Daily supply hours in the Aleppo neighbourhoods served

BEN-015·Aleppo 230 kV Substations Rehabilitation

Eng. Rami YoussefEng. Rami YoussefDirector, Renewable Energy & Environment ProjectsP-028rami.youssef@psa.gov.sy043,800 hours / year2027-092027-122028-062029-06Before go-liveIn 337 days2027-09-30

Shorter trips to school and clinic for returning families in Darayya

BEN-016·Darayya Replacement Housing

Eng. Wassim Al-AzmEng. Wassim Al-AzmDirector General, Infrastructure & Reconstruction ProjectsP-013wassim.alazm@psa.gov.sy5532 minutes2027-122028-032028-092029-09Before go-liveIn 428 days2027-12-30
⁦1⁩–⁦25⁩ of ⁦32⁩

Post-implementation reviews

After closure: did the project reach its goal, keep its budget, realise its benefits? What did it learn, what should improve?

PRJ-2026-031

Digital Signature & e-Verification of Government Documents — Phase 1

Closed on 2025-09-28

  • Did it reach its goal?Yes · 9/9

    Yes. Digital signature and e-verification went live with nine services; over 41K government documents verified through them in year one.

  • Did it keep its budget?Yes · −2.9%

    Delivered for SYP 199M against 205M, 20 days after baseline.

  • Were the benefits realised?Partly · 82%

    82% realised: satisfaction 82% vs 85% target, 18 minutes to verify a document vs 15.

  • What did we learn?Yes · 3

    Three lessons: civil-registry test environments, payments tied to acceptance, the vendor team.

  • What should improve?Partly · 2

    An SMS alert before a document expires, and linking each signed document to the citizen’s account on the unified platform.

Held on 2025-10-22Dr. Reem Al-QabbaniDr. Reem Al-QabbaniDirector, National Project Management OfficeFacilitatorP-002reem.alqabbani@psa.gov.syClosure file

PRJ-2026-032

Government HR System — Employee Self-Service

Closed on 2025-09-30

  • Did it reach its goal?Yes · 14/14

    Yes. 14 employee self-services automated; paper forms retired.

  • Did it keep its budget?Yes · −4.4%

    Delivered for SYP 272.5M against 285M, on time.

  • Were the benefits realised?Yes · 108%

    Hours saved beat the target by 8%; paper savings by 17%.

  • What did we learn?Yes · 2

    Two lessons: ministry champions in design, and migrating historic data.

  • What should improve?Partly · 3

    Link leave to the official holiday calendar, a mobile app and manager reports; two in progress.

Held on 2025-11-05Dr. Reem Al-QabbaniDr. Reem Al-QabbaniDirector, National Project Management OfficeFacilitatorP-002reem.alqabbani@psa.gov.syClosure file

PRJ-2026-030

National Project Risk & Continuity Framework

Closing

Not scheduled
  • Did it reach its goal?Yes · 100%

    Every deliverable done; the national steering committee approved the risk appetite.

  • Did it keep its budget?Yes · −3.9%

    SYP 86.5M against 90M, on time.

  • Were the benefits realised?Partly · 78%

    78% of risks have a response plan vs 90% targeted at 12 months.

  • What did we learn?Yes · 1

    One lesson published; a second proposed on linking the register to Munjaz.

  • What should improve?Partly · —

    To complete in the post-closure review session.

Draft answers from the project team — review session not yet heldDr. Reem Al-QabbaniDr. Reem Al-QabbaniDirector, National Project Management OfficeFacilitatorP-002reem.alqabbani@psa.gov.syClosure file

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