PRJ-2026-014At risk4ExecutionHybridIn progressDelivered by:Ministry of Communications and Information Technology
Unified Government e-Services Platform
Remove from watchlistOne platform for 68 citizen e-services in a single journey — civil-status records, documents, building permits, local fees — checking identity against the civil registry and linking the ministries through the national interoperability framework.
Project managerEng. Tarek Al-MardiniProject sponsorEng. Khaled Al-KayyaliProgrammeGovernment e-Services Programme
Early warning: 74% chance of slipping within 45 days
Budget (BAC)
SYP 2.2B
Actual cost
SYP 1.3B
60% of budget
Progress
58%Awaiting acceptance 23%
Estimate at completion
SYP 2.3B
+SYP 90M
SPI · CPI
0.87Schedule performance index · 0.870.96Cost performance index · 0.96
Forecast finish
2027-05-12
42 days behind baseline
ExecutionStage 4 of 5
Next gate:Closure31 March 2027
- Pre-start · CompletePre-start · Complete
- Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
- Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
- Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current stageExecution · Current stage
- Gate into «Closure»DecisionNot held yetDate31 March 2027Closure · Not startedClosure · Not started
Milestones
Contractual, executive, payment, regulatory and project milestones: planned, forecast and actual dates, delay, owner, evidence and approval.
Milestone runway
6Achieved
0On track
5At risk
1Late
Average delay28 days
Jan 25Apr 25Jul 25Oct 25Jan 26Apr 26Jul 26Oct 26Jan 27Apr 27
Contractual
Build & run contract signedPlanned: 2025-04-30Forecast / actual: 2025-05-04Delay: 4 days02 +4
Wave 1 development complete (24 services)Planned: 2026-09-30Forecast / actual: 2026-11-12Delay: 43 days07 +43
Executive
Charter approvedPlanned: 2025-01-05Forecast / actual: 2025-01-0501
Official launch of the unified government e-services platformPlanned: 2027-03-01Forecast / actual: 2027-04-15Delay: 45 days11 +45
Payment
Advance payment (10%) releasedPlanned: 2025-05-25Forecast / actual: 2025-06-01Delay: 7 days03 +7
Final acceptance & final paymentPlanned: 2027-03-31Forecast / actual: 2027-05-12Delay: 42 days12 +42
Regulatory
Data classification approved under the data-protection policyPlanned: 2026-06-30Forecast / actual: 2026-07-14Delay: 14 days06 +14
Penetration test passed, security sign-offPlanned: 2026-12-15Forecast / actual: 2027-01-28Delay: 44 days09 +44
Project
Requirements & design signed offPlanned: 2025-09-30Forecast / actual: 2025-10-21Delay: 21 days04 +21
Internal pilot (MVP) livePlanned: 2026-03-31Forecast / actual: 2026-04-28Delay: 28 days05 +28
Civil registry & national interoperability integration completePlanned: 2026-10-31Forecast / actual: 2026-12-10Delay: 40 days08 +40
User acceptance testing completePlanned: 2027-01-31Forecast / actual: 2027-03-14Delay: 42 days10 +42
The hollow diamond is the approved baseline date, the solid one the actual or forecast, the line between them the delay
Milestone register
12 results
Display options
| Charter approvedMS-01 | Executive | 2025-01-05 | 2025-01-05 | On time | Eng. Khaled Al-KayyaliEng. Khaled Al-KayyaliDeputy President, Digital TransformationP-011khaled.alkayyali@psa.gov.sy | Achieved | 1 | Approved |
| Build & run contract signedMS-02 | Contractual | 2025-04-30 | 2025-05-04 | +4 days | Omar Al-NahhasOmar Al-NahhasSenior Finance & Contracts SpecialistP-007omar.alnahhas@psa.gov.sy | Achieved | 2 | Approved |
| Advance payment (10%) releasedMS-03 | Payment | 2025-05-25 | 2025-06-01 | +7 days | Omar Al-NahhasOmar Al-NahhasSenior Finance & Contracts SpecialistP-007omar.alnahhas@psa.gov.sy | Achieved | 2 | Approved |
| Requirements & design signed offMS-04 | Project | 2025-09-30 | 2025-10-21 | +21 days | Hiba Al-ShamiHiba Al-ShamiSenior Business Analyst — Government ServicesP-006hiba.alshami@psa.gov.sy | Achieved | 2 | Approved |
| Internal pilot (MVP) liveMS-05 | Project | 2026-03-31 | 2026-04-28 | +28 days | Eng. Tarek Al-MardiniEng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformP-005tarek.almardini@psa.gov.sy | Achieved | 2 | Approved |
| Data classification approved under the data-protection policyMS-06 | Regulatory | 2026-06-30 | 2026-07-14 | +14 days | Razan Al-RifaiRazan Al-RifaiDirector, Data & AIP-027razan.alrifai@psa.gov.sy | Achieved | 1 | Approved |
| Wave 1 development complete (24 services)MS-07 | Contractual | 2026-09-30 | 2026-11-12 | +43 days | Eng. Tarek Al-MardiniEng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformP-005tarek.almardini@psa.gov.sy | Late | 1 | Not requested |
| Civil registry & national interoperability integration completeMS-08 | Project | 2026-10-31 | 2026-12-10 | +40 days | Hamza Al-HusseinHamza Al-HusseinSenior Software Engineer – IntegrationP-030hamza.alhussein@psa.gov.sy | At risk | 0 | Not requested |
| Penetration test passed, security sign-offMS-09 | Regulatory | 2026-12-15 | 2027-01-28 | +44 days | Eng. Hussam ZeidanEng. Hussam ZeidanDirector, CybersecurityP-026hussam.zeidan@psa.gov.sy | At risk | 0 | Not requested |
| User acceptance testing completeMS-10 | Project | 2027-01-31 | 2027-03-14 | +42 days | Joud HammamiJoud HammamiQA & Testing SpecialistP-033joud.hammami@psa.gov.sy | At risk | 0 | Not requested |
| Official launch of the unified government e-services platformMS-11 | Executive | 2027-03-01 | 2027-04-15 | +45 days | Eng. Khaled Al-KayyaliEng. Khaled Al-KayyaliDeputy President, Digital TransformationP-011khaled.alkayyali@psa.gov.sy | At risk | 0 | Not requested |
| Final acceptance & final paymentMS-12 | Payment | 2027-03-31 | 2027-05-12 | +42 days | Omar Al-NahhasOmar Al-NahhasSenior Finance & Contracts SpecialistP-007omar.alnahhas@psa.gov.sy | At risk | 0 | Not requested |
1–12 of 12
Deliverables register
Each deliverable with its acceptance criteria, files, versions, reviewer and approver, through its states from draft to approved.
Progress counted from deliverables
Project progress = the sum of the weights of deliverables accepted with a completion certificate. Nothing counts before it is accepted and certified.
Weights sum to 100%
Counted
58%Awaiting acceptance
23%Not handed in
19%Deliverable flow
Pick a stage to filter the register
13 results
Display options
| Business requirements documentDLV-01 | 10% | CRT-014-01 | Approved | Hiba Al-ShamiHiba Al-ShamiSenior Business Analyst — Government ServicesP-006hiba.alshami@psa.gov.sy | Eng. Lina Al-Attar | 2025-08-31 | V4 | 3 of 3 |
| UX prototypeDLV-02 | 6% | CRT-014-02 | Approved | Yasmine BitarYasmine BitarFront-end Developer (Contractor)P-044yasmine.bitar@psa.gov.sy | Hiba Al-Shami | 2025-09-15 | V3 | 3 of 3 |
| Solution & integration designDLV-03 | 6% | — | Under review | Eng. Rita GhanemEng. Rita GhanemEnterprise ArchitectP-031rita.ghanem@psa.gov.sy | Eng. Nadine Ismail | 2026-10-15 | V5 | 2 of 4 |
| Wave 1 service package (24 services)DLV-04 | 14% | — | Submitted | Eng. Tarek Al-MardiniEng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformP-005tarek.almardini@psa.gov.sy | Joud Hammami | 2026-09-30 | V1 | 1 of 3 |
| Civil-registry identity-check interfacesDLV-05 | 5% | — | Draft | Hamza Al-HusseinHamza Al-HusseinSenior Software Engineer – IntegrationP-030hamza.alhussein@psa.gov.sy | Eng. Hussam Zeidan | 2026-10-31 | V2 | 1 of 3 |
| National interoperability framework interfacesDLV-06 | 5% | — | Draft | Hamza Al-HusseinHamza Al-HusseinSenior Software Engineer – IntegrationP-030hamza.alhussein@psa.gov.sy | Dr. Firas Al-Obaid | 2026-11-15 | V1 | 0 of 3 |
| Data migration planDLV-07 | 3% | — | Returned | Moaz KaddourMoaz KaddourData EngineerP-032moaz.kaddour@psa.gov.sy | Eng. Rita Ghanem | 2026-10-10 | V2 | 1 of 3 |
| Master test planDLV-08 | 4% | CRT-014-08 | Approved | Joud HammamiJoud HammamiQA & Testing SpecialistP-033joud.hammami@psa.gov.sy | Eng. Tarek Al-Mardini | 2026-06-30 | V3 | 3 of 3 |
| Performance & load test reportDLV-09 | 3% | — | Draft | Eng. Saleh Al-BakirEng. Saleh Al-BakirCloud & Integration EngineerP-034saleh.albakir@psa.gov.sy | Eng. Rita Ghanem | 2026-12-20 | V0 | 0 of 2 |
| Change management & training planDLV-10 | 3% | — | Submitted | Ola Al-JandaliOla Al-JandaliChange Management SpecialistP-035ola.aljandali@psa.gov.sy | Eng. Lina Al-Attar | 2026-10-31 | V2 | 3 of 3 |
| User & operator guideDLV-11 | 3% | — | Draft | Hiba Al-ShamiHiba Al-ShamiSenior Business Analyst — Government ServicesP-006hiba.alshami@psa.gov.sy | Ola Al-Jandali | 2027-02-15 | V0 | 0 of 2 |
| Internal pilot: the core platform and three servicesDLV-12 | 30% | CRT-014-12 | Approved | Eng. Tarek Al-MardiniEng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformP-005tarek.almardini@psa.gov.sy | Eng. Lina Al-Attar | 2026-03-31 | V2 | 3 of 3 |
| Approved service-data classification registerDLV-13 | 8% | CRT-014-13 | Approved | Moaz KaddourMoaz KaddourData EngineerP-032moaz.kaddour@psa.gov.sy | Razan Al-Rifai | 2026-06-30 | V2 | 3 of 3 |
| Total · 13 | 100% |
1–13 of 13