Planning and Statistics AuthorityMunjaz11My actionsNotificationsالعربية
PRJ-2026-014At risk4ExecutionHybridIn progressDelivered by:Ministry of Communications and Information Technology

Unified Government e-Services Platform

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One platform for 68 citizen e-services in a single journey — civil-status records, documents, building permits, local fees — checking identity against the civil registry and linking the ministries through the national interoperability framework.

Early warning: ⁦74%⁩ chance of slipping within ⁦45⁩ days

Budget (BAC)

SYP 2.2B

Actual cost

SYP 1.3B

⁦60%⁩ of budget

Progress

⁦58%⁩Awaiting acceptance ⁦23%⁩

Estimate at completion

SYP 2.3B

+SYP 90M

SPI · CPI

0.87Schedule performance index · 0.870.96Cost performance index · 0.96

Forecast finish

⁦2027-05-12⁩

42 days behind baseline

ExecutionStage ⁦4⁩ of ⁦5⁩

Next gate:Closure31 March 2027

  1. Pre-start · CompletePre-start · Complete
  2. Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
  3. Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
  4. Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current stageExecution · Current stage
  5. Gate into «Closure»DecisionNot held yetDate31 March 2027Closure · Not startedClosure · Not started

Deliverable completion certificate

Evidence, inspection, acceptance and the financial link

Planning and Statistics AuthorityMunjazStrategy & projectsMunjazPMO PLATFORM

Execution

Deliverable completion certificate

Evidence, inspection, acceptance and the financial link

Form no.
PSA-PMO-F08
Template edition
1.1
Version
V3
Form date
⁦2025-09-15⁩
ApprovedCRT-014-02UX prototype

Auto-filled — Filled by the platform from the project record, not typed.

Project code
PRJ-2026-014
Project
Unified Government e-Services Platform
Portfolio
Digital Government Services & Data Portfolio
Sector
Digital Transformation Sector
Sponsor
Eng. Khaled Al-Kayyali
Project manager
Eng. Tarek Al-Mardini

1The deliverableAuto-filled

DeliverableAuto-filled
UX prototype
DescriptionAuto-filled
Clickable prototype of the citizen journey for 12 reference services, to the government services UX guide.
OwnerAuto-filled
Yasmine Bitar
VersionAuto-filled
V3
Weight in the projectAuto-filled
⁦6%⁩
DueAuto-filled
⁦2025-09-15⁩

2Evidence of completionAuto-filled

FileVersionByDate
ux-prototype_v3.figV3Yasmine Bitar⁦2025-09-12⁩
usability-test-report.pdfV1Yasmine Bitar⁦2025-09-08⁩

3Inspection and acceptance criteria

CriterionResult
Usability test with 20 citizens from three governoratesMet
Conforms to the approved UX guideMet
Accessibility review (WCAG 2.1 AA)Met
Met3 of 3
InspectorAuto-filled
Hiba Al-Shami
Accepted byAuto-filled
Eng. Lina Al-Attar
Acceptance note
The prototype passed the usability test with 86% satisfaction.

4Financial linkAuto-filled

Contract milestoneAuto-filled
Requirements & design signed off
ContractAuto-filled
CTR-2025-007
Payment certificateAuto-filled
Linked when the certificate is raised
Payment against itAuto-filled
—

Approval logChain: Deliverable acceptance & certificate · version ⁦1⁩

Every decision on the form — who, their role, the note and the time. It prints with the form.

#StepKindNameDecisionNoteDate & time
1Author—Yasmine BitarFront-end Developer (Contractor)Submitted—⁦2025-09-01⁩ 10:25
2Evidence against the acceptance criteriaMethodology reviewMariam Al-ZoubiPMO — analystApproved—⁦2025-09-03⁩ 10:07
3Inspection & technical acceptance — ownerTechnical acceptanceEng. Lina Al-AttarProject ownerOn behalf of Ibrahim Al-SaeedApprovedThe prototype passed the usability test with 86% satisfaction.⁦2025-09-08⁩ 11:14
4Deliverable matched to the contract lineFinancial approvalAbdullah Al-UjailiProcurement & contractsApproved—⁦2025-09-09⁩ 09:48
5Certificate linked to the payment certificateFinancial approvalRasha Al-MudarresFinanceApproved—⁦2025-09-11⁩ 10:25

Signatures

Evidence against the acceptance criteria

Mariam Al-Zoubi

Approved⁦2025-09-03⁩

Inspection & technical acceptance — owner

Eng. Lina Al-Attar

Approved⁦2025-09-08⁩

Deliverable matched to the contract line

Abdullah Al-Ujaili

Approved⁦2025-09-09⁩

Certificate linked to the payment certificate

Rasha Al-Mudarres

Approved⁦2025-09-11⁩

Issued from Munjaz — Planning and Statistics Authority · ⁦2026-10-28⁩Form PSA-PMO-F08 · version V3

Deliverable completion certificate

Prints the form and its approval log on A4.

Approval path

Read from the approval engine: the steps, their holders and the time limits in working days.

Chain: Deliverable acceptance & certificate · version ⁦1⁩

Submitted by Yasmine Bitar on ⁦2025-09-01⁩

  1. Methodology review

    Evidence against the acceptance criteria

    Mariam Al-Zoubi · PMO — analyst

    Approved · ⁦2025-09-03⁩ at ⁦10:07⁩

  2. Technical acceptance

    Inspection & technical acceptance — owner

    Ibrahim Al-Saeed · Project owner

    Approved · ⁦2025-09-08⁩ at ⁦11:14⁩ · On behalf of Ibrahim Al-Saeed (Eng. Lina Al-Attar)

    The prototype passed the usability test with 86% satisfaction.

  3. Financial approval

    Deliverable matched to the contract line

    Abdullah Al-Ujaili · Procurement & contracts

    On the path because: Contract link?

    Approved · ⁦2025-09-09⁩ at ⁦09:48⁩

  4. Financial approval

    Certificate linked to the payment certificate

    Rasha Al-Mudarres · Finance

    On the path because: Financial link?

    Approved · ⁦2025-09-11⁩ at ⁦10:25⁩

Approval complete — the form is approved and in force.

Previous versions

Every version is kept with its status and what changed.

  1. V3ApprovedCurrent⁦2025-09-12⁩

    ux-prototype_v3.fig

    Yasmine Bitar

  2. V1Returned for edit⁦2025-09-08⁩

    usability-test-report.pdf

    Yasmine Bitar

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