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PRJ-2026-014At risk4ExecutionHybridIn progressDelivered by:Ministry of Communications and Information Technology

Unified Government e-Services Platform

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One platform for 68 citizen e-services in a single journey — civil-status records, documents, building permits, local fees — checking identity against the civil registry and linking the ministries through the national interoperability framework.

Early warning: ⁦74%⁩ chance of slipping within ⁦45⁩ days

Budget (BAC)

SYP 2.2B

Actual cost

SYP 1.3B

⁦60%⁩ of budget

Progress

⁦58%⁩Awaiting acceptance ⁦23%⁩

Estimate at completion

SYP 2.3B

+SYP 90M

SPI · CPI

0.87Schedule performance index · 0.870.96Cost performance index · 0.96

Forecast finish

⁦2027-05-12⁩

42 days behind baseline

ExecutionStage ⁦4⁩ of ⁦5⁩

Next gate:Closure31 March 2027

  1. Pre-start · CompletePre-start · Complete
  2. Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
  3. Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
  4. Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current stageExecution · Current stage
  5. Gate into «Closure»DecisionNot held yetDate31 March 2027Closure · Not startedClosure · Not started

Deliverable completion certificate

Evidence, inspection, acceptance and the financial link

Planning and Statistics AuthorityMunjazStrategy & projectsMunjazPMO PLATFORM

Execution

Deliverable completion certificate

Evidence, inspection, acceptance and the financial link

Form no.
PSA-PMO-F08
Template edition
1.1
Version
V2
Form date
⁦2026-04-30⁩
ApprovedCRT-014-12Internal pilot: the core platform and three services

Auto-filled — Filled by the platform from the project record, not typed.

Project code
PRJ-2026-014
Project
Unified Government e-Services Platform
Portfolio
Digital Government Services & Data Portfolio
Sector
Digital Transformation Sector
Sponsor
Eng. Khaled Al-Kayyali
Project manager
Eng. Tarek Al-Mardini

1The deliverableAuto-filled

DeliverableAuto-filled
Internal pilot: the core platform and three services
DescriptionAuto-filled
The core platform (portal, identity checks, request workflow engine) and three pilot services: the civil-status extract, the «no criminal record» certificate and document checks.
OwnerAuto-filled
Eng. Tarek Al-Mardini
VersionAuto-filled
V2
Weight in the projectAuto-filled
⁦30%⁩
DueAuto-filled
⁦2026-03-31⁩

2Evidence of completionAuto-filled

FileVersionByDate
pilot-release_v2.zipV2Hamza Al-Hussein⁦2026-04-27⁩
pilot-acceptance-report.pdfV2Joud Hammami⁦2026-04-29⁩

3Inspection and acceptance criteria

CriterionResult
The three services running on the pilot production environmentMet
Internal acceptance passed with 60 service-centre staffMet
No open critical or high defectsMet
Met3 of 3
InspectorAuto-filled
Joud Hammami
Accepted byAuto-filled
Eng. Khaled Al-Kayyali
Acceptance note
The three services were inspected at the Damascus citizen service centre and accepted with no critical findings.

4Financial linkAuto-filled

Contract milestoneAuto-filled
Internal pilot (MVP) live
ContractAuto-filled
CTR-2025-007
Payment certificateAuto-filled
Linked when the certificate is raised
Payment against itAuto-filled
—

Approval logChain: Deliverable acceptance & certificate · version ⁦1⁩

Every decision on the form — who, their role, the note and the time. It prints with the form.

#StepKindNameDecisionNoteDate & time
1Author—Eng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformSubmitted—⁦2026-04-14⁩ 11:02
2Evidence against the acceptance criteriaMethodology reviewMariam Al-ZoubiPMO — analystApproved—⁦2026-04-15⁩ 11:14
3Inspection & technical acceptance — ownerTechnical acceptanceEng. Khaled Al-KayyaliProject ownerOn behalf of Ibrahim Al-SaeedApprovedThe three services were inspected at the Damascus citizen service centre and accepted with no critical findings.⁦2026-04-16⁩ 12:21
4Deliverable matched to the contract lineFinancial approvalAbdullah Al-UjailiProcurement & contractsApproved—⁦2026-04-20⁩ 10:25
5Certificate linked to the payment certificateFinancial approvalRasha Al-MudarresFinanceApproved—⁦2026-04-21⁩ 11:02

Signatures

Evidence against the acceptance criteria

Mariam Al-Zoubi

Approved⁦2026-04-15⁩

Inspection & technical acceptance — owner

Eng. Khaled Al-Kayyali

Approved⁦2026-04-16⁩

Deliverable matched to the contract line

Abdullah Al-Ujaili

Approved⁦2026-04-20⁩

Certificate linked to the payment certificate

Rasha Al-Mudarres

Approved⁦2026-04-21⁩

Issued from Munjaz — Planning and Statistics Authority · ⁦2026-10-28⁩Form PSA-PMO-F08 · version V2

Deliverable completion certificate

Prints the form and its approval log on A4.

Approval path

Read from the approval engine: the steps, their holders and the time limits in working days.

Chain: Deliverable acceptance & certificate · version ⁦1⁩

Submitted by Eng. Tarek Al-Mardini on ⁦2026-04-14⁩

  1. Methodology review

    Evidence against the acceptance criteria

    Mariam Al-Zoubi · PMO — analyst

    Approved · ⁦2026-04-15⁩ at ⁦11:14⁩

  2. Technical acceptance

    Inspection & technical acceptance — owner

    Ibrahim Al-Saeed · Project owner

    Approved · ⁦2026-04-16⁩ at ⁦12:21⁩ · On behalf of Ibrahim Al-Saeed (Eng. Khaled Al-Kayyali)

    The three services were inspected at the Damascus citizen service centre and accepted with no critical findings.

  3. Financial approval

    Deliverable matched to the contract line

    Abdullah Al-Ujaili · Procurement & contracts

    On the path because: Contract link?

    Approved · ⁦2026-04-20⁩ at ⁦10:25⁩

  4. Financial approval

    Certificate linked to the payment certificate

    Rasha Al-Mudarres · Finance

    On the path because: Financial link?

    Approved · ⁦2026-04-21⁩ at ⁦11:02⁩

Approval complete — the form is approved and in force.

Previous versions

Every version is kept with its status and what changed.

  1. V2ApprovedCurrent⁦2026-04-27⁩

    pilot-release_v2.zip

    Hamza Al-Hussein

Only one version so far.

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