Planning and Statistics AuthorityMunjaz11My actionsNotificationsالعربية
PRJ-2026-014At risk4ExecutionHybridIn progressDelivered by:Ministry of Communications and Information Technology

Unified Government e-Services Platform

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One platform for 68 citizen e-services in a single journey — civil-status records, documents, building permits, local fees — checking identity against the civil registry and linking the ministries through the national interoperability framework.

Project managerEng. Tarek Al-MardiniProject sponsorEng. Khaled Al-KayyaliProgrammeGovernment e-Services Programme
Early warning: ⁦74%⁩ chance of slipping within ⁦45⁩ days

Budget (BAC)

SYP 2.2B

Actual cost

SYP 1.3B

⁦60%⁩ of budget

Progress

⁦58%⁩Awaiting acceptance ⁦23%⁩

Estimate at completion

SYP 2.3B

+SYP 90M

SPI · CPI

0.87Schedule performance index · 0.870.96Cost performance index · 0.96

Forecast finish

⁦2027-05-12⁩

42 days behind baseline

ExecutionStage ⁦4⁩ of ⁦5⁩

Next gate:Closure31 March 2027

  1. Pre-start · CompletePre-start · Complete
  2. Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
  3. Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
  4. Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current stageExecution · Current stage
  5. Gate into «Closure»DecisionNot held yetDate31 March 2027Closure · Not startedClosure · Not started

Change request

The change, its impact analysis and the approval decision

Electronic forms
Planning and Statistics AuthorityMunjazStrategy & projectsMunjazPMO PLATFORM

Execution

Change request

The change, its impact analysis and the approval decision

Form no.
PSA-PMO-F09
Template edition
3.1
Version
V1
Form date
⁦2026-10-15⁩
In approvalCR-2026-004Add civil-record transfer & record merge to the first release

Auto-filled — Filled by the platform from the project record, not typed.

Project code
PRJ-2026-014
Project
Unified Government e-Services Platform
Portfolio
Digital Government Services & Data Portfolio
Sector
Digital Transformation Sector
Sponsor
Eng. Khaled Al-Kayyali
Project manager
Eng. Tarek Al-Mardini

1The change

TitleAuto-filled
Add civil-record transfer & record merge to the first release
KindAuto-filled
Scope
Requested byAuto-filled
Eng. Lina Al-Attar
Raised onAuto-filled
⁦2026-10-15⁩

Reason

The Ministry of Interior asked to bring civil-record transfer and record merge into the first release

Justification

About 3,200 transfer and merge requests come in a month; leaving the service for wave 2 keeps them on paper six more months and loads the civil-registry offices and service centres

2Impact analysis

Cost

+SYP 46.3M

Schedule

+21 days

Risk

12 → 15

Benefits

+7%

Risk impact

Adds requirements the Ministry of Interior and the governorate offices must sign, and loads the integration team

Benefits impact

3,200 transfer and merge requests a month digitised six months early

3The approval decision

The PMO’s recommendation

The national PMO recommends conditional approval: add the service once the interoperability link is done, and win back part of the days through CR-2026-012

Change Committee decision
Not taken yet
Decided on
—
Decision number
—

Conditions

  • The service does not start before the interoperability integration is complete
  • Approve CR-2026-012 to add integration capacity

Approval logChain: Change request approval · version ⁦5⁩

Every decision on the form — who, their role, the note and the time. It prints with the form.

#StepKindNameDecisionNoteDate & time
1Author—Eng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesSubmitted—⁦2026-10-15⁩ 13:40
2Project managerTechnical acceptanceEng. Tarek Al-MardiniProject managerApproved—⁦2026-10-18⁩ 09:24
3PMO review & impact analysisMethodology reviewMariam Al-ZoubiPMO — analystApproved—⁦2026-10-20⁩ 10:31
4Financial impactFinancial approvalApproval engineFinancePre-breach alert—⁦2026-10-22⁩ 08:00

Signatures

Project manager

Eng. Tarek Al-Mardini

Approved⁦2026-10-18⁩

PMO review & impact analysis

Mariam Al-Zoubi

Approved⁦2026-10-20⁩

Financial impact

Rasha Al-Mudarres

Awaiting decision

Contractual impact

Abdullah Al-Ujaili

Later

Change Committee

Dr. Ziad Al-Atassi

Later

Issued from Munjaz — Planning and Statistics Authority · ⁦2026-10-28⁩Form PSA-PMO-F09 · version V1

Change request

Prints the form and its approval log on A4.

The request in Change requests

Approval path

Read from the approval engine: the steps, their holders and the time limits in working days.

The chain in the approval engine

Chain: Change request approval · version ⁦5⁩

Submitted by Eng. Lina Al-Attar on ⁦2026-10-15⁩

  1. Technical acceptance

    Project manager

    Eng. Tarek Al-Mardini · Project manager

    Approved · ⁦2026-10-18⁩ at ⁦09:24⁩

  2. Methodology review

    PMO review & impact analysis

    Mariam Al-Zoubi · PMO — analyst

    Approved · ⁦2026-10-20⁩ at ⁦10:31⁩

  3. Financial approval

    Financial impact

    Rasha Al-Mudarres · Finance

    On the path because: Financial link?

    Delegated to Omar Al-Nahhas

    4 working days overdueAction time limit exceeded · Limit 2 working daysLimit 2 working days · Due ⁦2026-10-22⁩

    Pre-breach alert at ⁦75%⁩ — sent ⁦2026-10-22⁩

    Waiting on Omar Al-Nahhas
  4. Financial approval

    Contractual impact

    Abdullah Al-Ujaili · Procurement & contracts

    On the path because: Contract link?

    Limit 2 working days · Expected by ⁦2026-10-26⁩

  5. Technical acceptance

    Change Committee

    Dr. Ziad Al-Atassi · Change Committee

    Delegated to Dr. Reem Al-Qabbani

    Limit 3 working days · Expected by ⁦2026-10-29⁩

Steps that do not apply to this record

  • National Projects Steering Committee — the condition «Cost impact above the Change Committee’s authority?» does not holdFrom the authority matrix
  • Authority Executive Council — the condition «Cost impact above the Steering Committee’s authority?» does not holdFrom the authority matrix

Previous versions

Every version is kept with its status and what changed.

  1. V1In approvalCurrent⁦2026-10-15⁩

    The request as raised

    Eng. Lina Al-Attar

Only one version so far.

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