Planning and Statistics AuthorityMunjaz11My actionsNotificationsالعربية
PRJ-2026-014At risk4ExecutionHybridIn progressDelivered by:Ministry of Communications and Information Technology

Unified Government e-Services Platform

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One platform for 68 citizen e-services in a single journey — civil-status records, documents, building permits, local fees — checking identity against the civil registry and linking the ministries through the national interoperability framework.

Early warning: ⁦74%⁩ chance of slipping within ⁦45⁩ days

Budget (BAC)

SYP 2.2B

Actual cost

SYP 1.3B

⁦60%⁩ of budget

Progress

⁦58%⁩Awaiting acceptance ⁦23%⁩

Estimate at completion

SYP 2.3B

+SYP 90M

SPI · CPI

0.87Schedule performance index · 0.870.96Cost performance index · 0.96

Forecast finish

⁦2027-05-12⁩

42 days behind baseline

ExecutionStage ⁦4⁩ of ⁦5⁩

Next gate:Closure31 March 2027

  1. Pre-start · CompletePre-start · Complete
  2. Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
  3. Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
  4. Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current stageExecution · Current stage
  5. Gate into «Closure»DecisionNot held yetDate31 March 2027Closure · Not startedClosure · Not started

Corrective plan

Actions, owners, dates and status

Planning and Statistics AuthorityMunjazStrategy & projectsMunjazPMO PLATFORM

Execution

Corrective plan

Actions, owners, dates and status

Form no.
PSA-PMO-F11
Template edition
1.4
Version
V2
Form date
⁦2026-10-25⁩
In approvalCP-2026-01Corrective plan — Unified Government e-Services Platform

Auto-filled — Filled by the platform from the project record, not typed.

Project code
PRJ-2026-014
Project
Unified Government e-Services Platform
Portfolio
Digital Government Services & Data Portfolio
Sector
Digital Transformation Sector
Sponsor
Eng. Khaled Al-Kayyali
Project manager
Eng. Tarek Al-Mardini

1Why the planAuto-filled

Slip when detected

48 days

SPI

0.85

Finish without the plan

⁦2027-06-02⁩

Finish with the plan

⁦2027-05-12⁩

Causes

Civil-registry and interoperability interfaces 40 days late, two vendor integration engineers withdrawn, and conflicting civil-status extract requirements between the governorate offices

2Actions

ActionOwnerDueStatusDays won back
Replace four vendor integration engineers, named and datedEng. Tarek Al-Mardini⁦2026-11-02⁩In progress4
Add three integration engineers for four months through a change requestEng. Tarek Al-Mardini⁦2026-11-09⁩In progress6
A dedicated Ministry of Interior test environment for three monthsHamza Al-Hussein⁦2026-11-04⁩In progress3
Move three services from wave 1 to wave 2Eng. Lina Al-Attar⁦2026-10-20⁩Done6
Approve a phased integration test plan instead of one big-bang testJoud Hammami⁦2026-10-25⁩Not started2
A weekly report on the plan to the National Projects Steering CommitteeEng. Tarek Al-Mardini⁦2026-11-03⁩In progress0
Total———21

3Support requested

Amount
SYP 24.5M
Detail
Approve change request CR-2026-012 for three integration engineers

4PMO follow-upAuto-filled

DateSPISlipNote
⁦2026-10-27⁩0.87426 days won back since the first approval; replacing the engineers remains the condition for version 2
⁦2026-10-13⁩0.8645Three services moved to wave 2; the civil-registry environment is still down
⁦2026-09-29⁩0.8548First reading after approval: no improvement yet, the vendor has not reinforced the team

Approval logChain: Corrective plan approval · version ⁦1⁩

Every decision on the form — who, their role, the note and the time. It prints with the form.

#StepKindNameDecisionNoteDate & time
1Author—Eng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformSubmitted—⁦2026-10-25⁩ 10:49
2Programme manager reviewTechnical acceptanceApproval engineProgramme managerPre-breach alert—⁦2026-10-28⁩ 08:00

Signatures

Programme manager review

Eng. Lina Al-Attar

Awaiting decision

Financial support requested

Rasha Al-Mudarres

Later

National Projects Steering Committee approval

Dr. Samer Al-Daqqar

Later

Issued from Munjaz — Planning and Statistics Authority · ⁦2026-10-28⁩Form PSA-PMO-F11 · version V2

Corrective plan

Prints the form and its approval log on A4.

Approval path

Read from the approval engine: the steps, their holders and the time limits in working days.

Chain: Corrective plan approval · version ⁦1⁩

Submitted by Eng. Tarek Al-Mardini on ⁦2026-10-25⁩

  1. Technical acceptance

    Programme manager review

    Eng. Lina Al-Attar · Programme manager
    Due todayAction time limit about to lapse · Limit 3 working daysLimit 3 working days · Due ⁦2026-10-28⁩

    Pre-breach alert at ⁦70%⁩ — sent ⁦2026-10-28⁩

    Waiting on Eng. Lina Al-Attar
  2. Financial approval

    Financial support requested

    Rasha Al-Mudarres · Finance

    On the path because: Financial link?

    Delegated to Omar Al-Nahhas

    Limit 2 working days · Expected by ⁦2026-11-01⁩

  3. Technical acceptance

    National Projects Steering Committee approval

    Dr. Samer Al-Daqqar · National Projects Steering Committee

    Delegated to Dr. Ziad Al-Atassi

    Limit 5 working days · Expected by ⁦2026-11-08⁩

Previous versions

Every version is kept with its status and what changed.

  1. V2In approvalCurrent⁦2026-10-25⁩

    The current version

    • Replacing the vendor engineers added as the condition for version 2

    Eng. Tarek Al-Mardini

  2. V1Approved⁦2026-09-10⁩

    The first approved version

    Eng. Tarek Al-Mardini

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