Planning and Statistics AuthorityMunjaz11My actionsNotificationsالعربية
PRJ-2026-014At risk4ExecutionHybridIn progressDelivered by:Ministry of Communications and Information Technology

Unified Government e-Services Platform

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One platform for 68 citizen e-services in a single journey — civil-status records, documents, building permits, local fees — checking identity against the civil registry and linking the ministries through the national interoperability framework.

Early warning: ⁦74%⁩ chance of slipping within ⁦45⁩ days

Budget (BAC)

SYP 2.2B

Actual cost

SYP 1.3B

⁦60%⁩ of budget

Progress

⁦58%⁩Awaiting acceptance ⁦23%⁩

Estimate at completion

SYP 2.3B

+SYP 90M

SPI · CPI

0.87Schedule performance index · 0.870.96Cost performance index · 0.96

Forecast finish

⁦2027-05-12⁩

42 days behind baseline

ExecutionStage ⁦4⁩ of ⁦5⁩

Next gate:Closure31 March 2027

  1. Pre-start · CompletePre-start · Complete
  2. Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
  3. Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
  4. Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current stageExecution · Current stage
  5. Gate into «Closure»DecisionNot held yetDate31 March 2027Closure · Not startedClosure · Not started

Project status card

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Project status card

28 October 2026

Unified Government e-Services Platform

PRJ-2026-014 · Digital Transformation Sector · Strategic · WP-2025-014

In progressAt risk4ExecutionProject manager: Eng. Tarek Al-Mardini · Sponsor: Eng. Khaled Al-Kayyali
Progress
⁦58%⁩ / ⁦67%⁩
SPI · CPI
0.87 · 0.96
Spend
SYP 1.3B / SYP 2.2B
Estimate at completion
SYP 2.3B

Schedule

⁦9%⁩ behind⁦58%⁩

Planned to date ⁦67%⁩

Forecast finish: 2027-05-12 · 42 days late

SPI0.87Schedule performance index · 0.87CPI0.96Cost performance index · 0.96

Health dimensions

At risk

Last update: 2026-10-27 · Up to date

Deliverables

⁦2⁩ of ⁦8⁩ due deliverables accepted on time (⁦25%⁩)

Next milestones

  • Wave 1 development complete (24 services)2026-11-12
  • Civil registry & national interoperability integration complete2026-12-10
  • Penetration test passed, security sign-off2027-01-28
  • User acceptance testing complete2027-03-14

Top risks

  • Civil-registry identity and interoperability interfaces not ready on time16
  • Shortage of integration and back-end engineers on the vendor team16
  • Late sign-off of service requirements by the owning ministries12
  • Possible critical findings in the pre-launch penetration test12

Open impediments

  • Shared civil-registry test environment down for 9 days · Escalated
  • Vendor late with the updated interoperability interface documents · Open
  • Two vendor integration engineers withdrawn with no replacement · Overdue

Decisions and changes waiting

  • Review the returned data migration plan
  • Replacement plan for the vendor integration engineers
  • Access request: integration adviser on the unified e-services platform project
  • CR-2026-004 · Add civil-record transfer & record merge to the first release

Copilot summary

The project is 58% complete against 67% planned (SPI 0.87) and is forecast to finish on 12 May 2027 instead of 31 March 2027 — 42 days late. The slip sits in national-systems and ministry integration (41% done) and the “Wave 1 complete” milestone, which missed 30 September and is now forecast for 12 November.

Three main causes: (1) the shared civil-registry test environment was down for 9 days; (2) two vendor integration engineers left with no replacement — an impediment now overdue; (3) internal resource strain — the lead integration engineer is at 135% and shared with the mobile app. The request-data migration plan was also returned for rework.

Planning and Statistics Authority · prepared by Eng. Tarek Al-Mardini in MunjazInternal

Status: At risk ·Project page

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