Planning and Statistics Authority
Project charter
Civil Registry Automation & Governorate Link-up
1Project identity
Required at this stage- Project name
- Civil Registry Automation & Governorate Link-up
- Project code
- PRJ-2026-011
- Project sponsor
- Eng. Bashir Al-TaiEng. Bashir Al-TaiDeputy President, Local Development & GovernoratesP-049bashir.altai@psa.gov.sy
- Project manager
- Nour Al-JabiriNour Al-JabiriDirector, Government Systems & IntegrationP-025nour.aljabiri@psa.gov.sy
- Project owner
- Ibrahim Al-SaeedIbrahim Al-SaeedDirector General, Government Services in the GovernoratesP-046ibrahim.alsaeed@psa.gov.sy
- Portfolio & programme
- Government Digital Infrastructure & Systems PortfolioIntegrated Government Systems Programme
- Type & methodology
- IT · Waterfall
- Current phase
- 3Planning
2Background & rationale
Required at this stageDigitising civil-registry records and linking the governorate civil-registry offices to one database — the identity check behind every government e-service.
3Objectives
Required at this stage- 1Integrated digital government services for citizens
- 2Comparable public-service quality in every governorate
4Scope
Required at this stageIn scope
- Digitising civil-registry records and linking the governorate civil-registry offices to one database — the identity check behind every government e-service.
- Migration from legacy systems
- ERP integration
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
5High-level requirements
Required at this stage- 1Migration from legacy systems
- 2ERP integration
- 3National cybersecurity controls
6Deliverables
Required at this stage| 1 | Project management plan | 2026-07-27 |
| 2 | Main deliverable — stage 1 | 2027-04-08 |
| 3 | Main deliverable — final stage | 2027-10-15 |
| 4 | Final report | 2027-12-30 |
7Key milestones
Required at this stage- Charter approved2026-07-03
- Contract signed2026-09-30
- 50% of works complete2027-04-08
- Provisional acceptance2027-11-17
- Closure2027-12-30
8Budget
Required at this stage- Main contract72.1%SYP432.5M
- Supervision & consulting13.8%SYP82.5M
- Internal team9.2%SYP55M
- Contingency reserve (5%)5.0%SYP30M
9Timeline
Required at this stage10Key risks
Required at this stage- No risks recorded yet.
11Constraints
Required at this stage- Stay within the approved budget
- Comply with the unified contracts law (Law 51 of 2004)
12Assumptions
Required at this stage- Named internal staff available throughout
- Approvals land within the workflow’s action time limits
13Stakeholders
Required at this stage- Project sponsorDecisions and funding
- Project ownerAccepts deliverables, owns benefits
- National Project Management Office (PMO)Governance and compliance
14Success criteria
Required at this stage- 1Delivered within the approved budget
- 2On the approved date ±5%
- 3Target benefits within 12 months
15Governance structure
Required at this stage- Change CommitteeApproves scope, cost and schedule changesWeekly
- Project Approval CommitteeMethodology compliance, data quality, stage gatesFortnightly
- Project management teamDay-to-day control, risks, impediments, the periodic update cardWeekly