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Development Strategic Framework 2026–2030 and the 2026–2028 Medium-Term Plan

Employee engagement index at the Authority

At riskApproved

Develop human capital in public bodies·Human Development

Actual · October

71%

2026 target

⁦75%⁩

Attainment

⁦95%⁩

Year-end forecast

⁦72%⁩

Forecast gap to target

⁦3%⁩

The path from baseline to 2030

Where the KPI stands today between its baseline, this year’s target and the 2030 target.

Baseline

⁦66%⁩

Today

⁦71%⁩

2026 target

⁦75%⁩

2030 target

⁦85%⁩

Left to the 2026 target
⁦4%⁩⁦56%⁩ of the way covered
Left to the 2030 target
⁦14%⁩⁦26%⁩ of the way covered

Monthly series and forecast

January – October measured, November and December forecast with a confidence band; the gold line is the 2026 target.

Monthly series and forecast
  • Actual
  • Baseline
  • Forecast
  • Forecast range
Monthly series and forecast
PeriodActualBaseline
Jan66 %66 %
Feb66 %66 %
Mar67 %66 %
Apr67 %66 %
May68 %66 %
Jun68 %66 %
Jul69 %66 %
Aug70 %66 %
Sep70 %66 %
Oct71 %66 %
Nov (Forecast)71 %66 %
Dec (Forecast)72 %66 %

Period comparison

Quarter by quarter in 2026, the same month last year, and the years since 2024 with the 2026 year-end forecast.

Quarter by quarter — 2026

  1. Q1

    67

  2. Q2

    68

    +1Better

  3. Q3

    70

    +2Better

  4. October

    71

    +1Better

October 2025 vs October 2026

October 2025

66

October 2026

71

+5Better

Years

  • Value
  • 2026 target

Measurement history

Every reading with who entered it, its evidence and its approval. Formal measurement points are marked.

PeriodValueOf targetKindStateEntered byEvidence
October 202671⁦95%⁩Tracking readingApprovedMuhannad Al-Homsi2026-10-27K-3.2.2_2026-10_tracking.pdf
September 202670⁦93%⁩Tracking readingApprovedMuhannad Al-Homsi2026-10-05K-3.2.2_2026-09_tracking.pdf
August 202670⁦93%⁩Tracking readingApprovedMuhannad Al-Homsi2026-09-04K-3.2.2_2026-08_tracking.pdf
July 202669⁦92%⁩Tracking readingApprovedMuhannad Al-Homsi2026-08-07K-3.2.2_2026-07_tracking.pdf
June 202668⁦91%⁩Formal measurementApprovedMuhannad Al-Homsi2026-07-06K-3.2.2_2026-06.pdf
May 202668⁦91%⁩Tracking readingApprovedMuhannad Al-Homsi2026-06-05K-3.2.2_2026-05_tracking.pdf
April 202667⁦89%⁩Tracking readingApprovedMuhannad Al-Homsi2026-05-04K-3.2.2_2026-04_tracking.pdf
March 202667⁦89%⁩Tracking readingApprovedMuhannad Al-Homsi2026-04-07K-3.2.2_2026-03_tracking.pdf
February 202666⁦88%⁩Tracking readingApprovedMuhannad Al-Homsi2026-03-06K-3.2.2_2026-02_tracking.pdf
January 202666⁦88%⁩Tracking readingApprovedMuhannad Al-Homsi2026-02-05K-3.2.2_2026-01_tracking.pdf

Contributing projects

The projects that move this KPI, and each one’s share of the effect by budget size.

AI insight

Closing the gap runs through one project

The project with the most weight on this KPI is “Government HR System — Employee Self-Service”, with ⁦100%⁩ of the linked budget, and it is On track. Speeding it up is the fastest way to close the gap before December.

Confidence⁦78%⁩

Approval & change log

This item’s definition as approved in the plan version in force, and every change request on it with the old and proposed values and the decision.

Approved in plan version ⁦1.1⁩Higher Council resolution HCED-2026-032026-03-25

No change requests on this item since the plan was approved.

Corrective actions

What we are doing to bring the KPI back on track, who owns it, and by when.

  • An action plan per directorate from the engagement survey

    Muhannad Al-HomsiMuhannad Al-HomsiDirector General, Human Resources & Administrative DevelopmentP-019muhannad.alhomsi@psa.gov.syDue ⁦2026-12-31⁩In 64 days2026-12-31
    Open

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