MunjazStrategy & projects
MunjazPMO PLATFORMInitiation
Project charter
Objective, scope, deliverables, roles and budget
- Form no.
- PSA-PMO-F04
- Template edition
- 3.0
- Version
- V2
- Form date
- 2025-10-03
ApprovedPRJ-2026-015Government Services Mobile App — New Release
Auto-filled — Filled by the platform from the project record, not typed.
- Project code
- PRJ-2026-015
- Project
- Government Services Mobile App — New Release
- Portfolio
- Digital Government Services & Data Portfolio
- Sector
- Local Development & Governorates Sector
- Sponsor
- Eng. Khaled Al-Kayyali
- Project manager
- Kinan Azzam
1Objective
Background
The new release of the government services app: the most-used services, request tracking, notifications and bank e-payment.
Project objectives
- Integrated digital government services for citizens
2Scope
In scope
- The new release of the government services app: the most-used services, request tracking, notifications and bank e-payment.
- Identity checks against the civil registry
- Integration with internal systems
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
3Deliverables and milestones
| Deliverable | Due |
|---|---|
| Project management plan | 2025-10-24 |
| Main deliverable — stage 1 | 2026-06-08 |
| Main deliverable — final stage | 2026-11-24 |
| Final report | 2027-01-31 |
| Milestone | Date |
|---|---|
| Charter approved | 2025-10-03 |
| Contract signed | 2025-12-21 |
| 50% of works complete | 2026-06-08 |
| Provisional acceptance | 2026-12-23 |
| Closure | 2027-01-31 |
4RolesAuto-filled
- SponsorAuto-filled
- Eng. Khaled Al-Kayyali
- Project ownerAuto-filled
- Basel Al-Mahayni
- Project managerAuto-filled
- Kinan Azzam
| Stakeholder | Role |
|---|---|
| Project sponsor | Decisions and funding |
| Project owner | Accepts deliverables, owns benefits |
| National Project Management Office (PMO) | Governance and compliance |
| Governance body | Role | Cadence |
|---|---|---|
| Change Committee | Approves scope, cost and schedule changes | Weekly |
| Project Approval Committee | Methodology compliance, data quality, stage gates | Fortnightly |
| Project management team | Day-to-day control, risks, impediments, the periodic update card | Weekly |
5BudgetAuto-filled
| Line | Amount |
|---|---|
| Main contract | SYP 227.5M |
| Supervision & consulting | SYP 45M |
| Internal team | SYP 27.5M |
| Contingency reserve (5%) | SYP 15M |
| Approved budget | SYP 315M |
Funding
The delivering body’s investment-plan allocations
6Success criteria and constraints
Success criteria
- Delivered within the approved budget
- On the approved date ±5%
- Target benefits within 12 months
Constraints
- Stay within the approved budget
- Comply with the unified contracts law (Law 51 of 2004)
Assumptions
- Named internal staff available throughout
- Approvals land within the workflow’s action time limits
Approval logChain: Project charter approval · version 1
Every decision on the form — who, their role, the note and the time. It prints with the form.
| # | Step | Kind | Name | Decision | Note | Date & time |
|---|---|---|---|---|---|---|
| 1 | Author | — | Kinan AzzamSenior Digital Delivery Consultant — National PMO | Submitted | — | 2025-09-24 10:00 |
| 2 | PMO compliance | Methodology review | Dr. Reem Al-QabbaniPMO — director | Approved | — | 2025-09-27 12:30 |
| 3 | Project owner | Technical acceptance | Basel Al-MahayniProject owner | Approved | — | 2025-09-30 09:45 |
| 4 | Budget funding confirmed | Financial approval | Rasha Al-MudarresFinance | Approved | — | 2025-10-01 11:10 |
| 5 | Sponsor approval | Technical acceptance | Eng. Khaled Al-KayyaliProject sponsor | Approved | — | 2025-10-03 11:00 |
Signatures
PMO compliance
Dr. Reem Al-Qabbani
Approved2025-09-27
Project owner
Basel Al-Mahayni
Approved2025-09-30
Budget funding confirmed
Rasha Al-Mudarres
Approved2025-10-01
Sponsor approval
Eng. Khaled Al-Kayyali
Approved2025-10-03