Planning and Statistics AuthorityMunjaz11My actionsNotificationsالعربية
PRJ-2026-015On track4ExecutionScrumIn progressDelivered by:Ministry of Communications and Information Technology

Government Services Mobile App — New Release

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The new release of the government services app: the most-used services, request tracking, notifications and bank e-payment.

Budget (BAC)

SYP 315M

Actual cost

SYP 193.8M

⁦62%⁩ of budget

Progress

⁦64%⁩Awaiting acceptance ⁦10%⁩

Estimate at completion

SYP 302.9M

SPI · CPI

1.02Schedule performance index · 1.021.04Cost performance index · 1.04

Forecast finish

⁦2027-01-28⁩

On baseline

ExecutionStage ⁦4⁩ of ⁦5⁩

Next gate:Closure23 December 2026

  1. Pre-start · CompletePre-start · Complete
  2. Gate into «Initiation»DecisionGoDate6 August 2025Initiation · CompleteInitiation · Complete
  3. Gate into «Planning»DecisionGoDate5 October 2025Planning · CompletePlanning · Complete
  4. Gate into «Execution»DecisionGoDate21 December 2025Execution · Current stageExecution · Current stage
  5. Gate into «Closure»DecisionNot held yetDate23 December 2026Closure · Not startedClosure · Not started

Project proposal & feasibility study

Justification, objectives, benefits, cost and initial risks

Planning and Statistics AuthorityMunjazStrategy & projectsMunjazPMO PLATFORM

Proposal

Project proposal & feasibility study

Justification, objectives, benefits, cost and initial risks

Form no.
PSA-PMO-F01
Template edition
2.1
Version
V2
Form date
⁦2025-03-09⁩
ApprovedDMD-2026-015Government Services Mobile App — New Release

Auto-filled — Filled by the platform from the project record, not typed.

Project code
PRJ-2026-015
Project
Government Services Mobile App — New Release
Portfolio
Digital Government Services & Data Portfolio
Sector
Local Development & Governorates Sector
Sponsor
Eng. Khaled Al-Kayyali
Project manager
Kinan Azzam

1The proposalAuto-filled

TitleAuto-filled
Government Services Mobile App — New Release
Proposed byAuto-filled
Kinan Azzam
DepartmentAuto-filled
Citizen Service Centres Directorate
Submitted onAuto-filled
⁦2025-03-09⁩
Proposal numberAuto-filled
DMD-2026-015

2Justification

The new release of the government services app: the most-used services, request tracking, notifications and bank e-payment.

3Objectives

  1. Integrated digital government services for citizens

Strategic objectives served

  • SO-5.1 — Integrated digital government services for citizens

4Expected benefits

KindBenefit
No benefits recorded yet

5Cost & feasibility

Estimated cost

SYP 315M

Funding

The delivering body’s investment-plan allocations

Cost lineAmount
Main contractSYP 227.5M
Supervision & consultingSYP 45M
Internal teamSYP 27.5M
Contingency reserve (5%)SYP 15M
TotalSYP 315M

6Initial risks

RiskLevelProposed response
No initial risks recorded

Approval logChain: Proposal & feasibility approval · version ⁦4⁩

Every decision on the form — who, their role, the note and the time. It prints with the form.

#StepKindNameDecisionNoteDate & time
1Author—Kinan AzzamSenior Digital Delivery Consultant — National PMOSubmitted—⁦2025-03-09⁩ 14:29
2Line manager endorsementTechnical acceptanceEng. Lina Al-AttarThe requester’s line managerApproved—⁦2025-03-11⁩ 12:39
3PMO reviewMethodology reviewMariam Al-ZoubiPMO — analystApproved—⁦2025-03-13⁩ 13:46
4Portfolio manager reviewTechnical acceptanceBasel Al-MahayniPortfolio managerApprovedConsistent with the portfolio plan and its priorities.⁦2025-03-18⁩ 14:53
5Cost & funding reviewFinancial approvalApproval engineFinancePre-breach alert—⁦2025-03-23⁩ 08:00
6Cost & funding reviewFinancial approvalRasha Al-MudarresFinanceApproved—⁦2025-03-24⁩ 14:05
7Project Approval CommitteeTechnical acceptanceDr. Reem Al-QabbaniProject Approval CommitteeApproved—⁦2025-03-26⁩ 10:07

Signatures

Line manager endorsement

Eng. Lina Al-Attar

Approved⁦2025-03-11⁩

PMO review

Mariam Al-Zoubi

Approved⁦2025-03-13⁩

Portfolio manager review

Basel Al-Mahayni

Approved⁦2025-03-18⁩

Cost & funding review

Rasha Al-Mudarres

Approved⁦2025-03-24⁩

Project Approval Committee

Dr. Reem Al-Qabbani

Approved⁦2025-03-26⁩

Issued from Munjaz — Planning and Statistics Authority · ⁦2026-10-28⁩Form PSA-PMO-F01 · version V2

Project proposal & feasibility study

Prints the form and its approval log on A4.

Project charter

Approval path

Read from the approval engine: the steps, their holders and the time limits in working days.

Chain: Proposal & feasibility approval · version ⁦4⁩

Submitted by Kinan Azzam on ⁦2025-03-09⁩

  1. Technical acceptance

    Line manager endorsement

    Eng. Lina Al-Attar · The requester’s line manager

    Approved · ⁦2025-03-11⁩ at ⁦12:39⁩

  2. Methodology review

    PMO review

    Mariam Al-Zoubi · PMO — analyst

    Approved · ⁦2025-03-13⁩ at ⁦13:46⁩

  3. Technical acceptance

    Portfolio manager review

    Basel Al-Mahayni · Portfolio manager

    Approved · ⁦2025-03-18⁩ at ⁦14:53⁩

    Consistent with the portfolio plan and its priorities.

  4. Financial approval

    Cost & funding review

    Rasha Al-Mudarres · Finance

    On the path because: Financial link?

    Approved · ⁦2025-03-24⁩ at ⁦14:05⁩

  5. Technical acceptance

    Project Approval Committee

    Dr. Reem Al-Qabbani · Project Approval Committee

    Approved · ⁦2025-03-26⁩ at ⁦10:07⁩

Approval complete — the form is approved and in force.

Previous versions

Every version is kept with its status and what changed.

  1. V2ApprovedCurrent⁦2025-03-30⁩

    Approved after the PMO’s comments

    • Cost estimate updated after indicative quotes
    • Initial risks and their responses added

    Kinan Azzam

  2. V1Returned for edit⁦2025-03-09⁩

    First draft — returned to complete the cost and risks

    • First version of the proposal

    Kinan Azzam

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