PSA/2025/019
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
The original value and each approved variation
90% of the current value paid
Paid
SYP261Mof a current value of SYP 290M
Supply and implement the correspondence and e-archiving system at the Ministry of Finance and migrate the paper archive.
Payments against accepted milestones per the payment schedule, within 30 days of the acceptance record.
Payment period
30 days
Retention
10%
Released at final acceptance
Advance payment
10%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
6 months
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 3 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.71% | SYP1M |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for the ERP contracts & procurement moduleIntegration-ready
Tender file no. — General Authority for Supply and Provision: 2504440641
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry