MunjazStrategy & projects
MunjazPMO PLATFORMPlanning and Statistics AuthorityPSA/2025/004
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
The original value and each approved variation
85% of the current value paid
Paid
SYP670Mof a current value of SYP 787.5M
Build and run the government network’s 24/7 security operations centre, and apply identity and access management and the national cybersecurity controls to government systems and the unified e-services platform.
Payments against accepted milestones per the payment schedule, within 30 days of the acceptance record.
Payment period
30 days
Retention
5%
Released at final acceptance
Advance payment
10%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
6 months
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 4 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.96% | — |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for the ERP contracts & procurement moduleIntegration-ready
Tender file no. — General Authority for Supply and Provision: 2503390446
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry