MunjazStrategy & projects
MunjazPMO PLATFORMPlanning and Statistics AuthorityPSA/2025/015
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
The original value and each approved variation
62% of the current value paid
Paid
SYP152.5Mof a current value of SYP 245M
Build the new release of the government services mobile app (iOS and Android): the most-used services, digital documents, QR verification, appointment booking and alerts, with an agile team on time and materials.
Payments against accepted milestones per the payment schedule, within 30 days of the acceptance record.
Payment period
30 days
Retention
5%
Released at final acceptance
Advance payment
0%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
6 months
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 4 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.96% | — |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for the ERP contracts & procurement moduleIntegration-ready
Tender file no. — General Authority for Supply and Provision: 2504160589
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry