PSA/2025/014
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
The original value and each approved variation
52% of the current value paid
Paid
SYP495Mof a current value of SYP 950M
A framework agreement to move 18 ministry systems and websites to the government cloud through call-offs, under the data classification policy and the national cybersecurity controls.
Quarterly invoices in arrears, net of service-level penalties.
Payment period
30 days
Retention
5%
Released at final acceptance
Advance payment
0%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
Not applicable
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 4 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.96% | — |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for the ERP contracts & procurement moduleIntegration-ready
Tender file no. — General Authority for Supply and Provision: 2504090576
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry