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Lessons learned

Lessons by category, surfaced when a similar project is created.

Published lessons
19

From ⁦17⁩ projects

Times cited
85

In later requests and projects

High impact
10

Cost days or money

In review
2

Waiting for PMO validation

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A Infrastructure project in Planning

  1. 99Same project typeFits its phaseSame portfolioProven
  2. 80Same project typeFits its phaseProven
  3. 80Same project typeFits its phaseProven
  4. 78Same project typeFits its phaseProven
  5. 70Same project typeFits its phase

The register

Each lesson: context, what happened, impact, recommendation.

⁦21⁩ of ⁦21⁩

Book civil-registry test environments three months before build

LL-041 · Integration · High impact · Published

  1. 1ContextDigital document signing needed civil-registry identity checks for the citizen and their agent.
  2. 2What happenedThe test environment arrived seven weeks late because it was requested after build started.
  3. 3ImpactLaunch slipped five weeks; ⁦SYP 8⁩.⁦5M extra vendor time⁩.

Recommendation

Request the environment when the charter is approved and make it a planning-gate item.

Captured by
Kinan Azzam
Date
2025-08-20
Applies to
Digital · IT

Where it was used (⁦6⁩)

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