Expected against realised benefits at 3, 6, 12 and 24 months.
Across 27 projects · 18 owners
Of the benefits measured
Off track, at risk or measurement overdue
By the end of November
71% of what was planned by now
What we invested and spent, against the value that should have been realised by today and what actually was — by portfolio.
Value realised vs planned to date
71%
SYP 11.8B realised of SYP 16.5B planned by today.
SYP 60.3B spent of SYP 129.3B
SYP 11.8B realised of SYP 16.5B
Expected lifetime value
SYP 211.1B
Value-to-investment multiple
1.63×
Planned by today (dashed frame) and actually realised
AI insight
Only 34% of the value planned to date has been realised in this portfolio, and 9 benefits across the register need a decision now.
Projects whose benefits are being measured: how much of the budget is spent, and how their benefits are doing against plan.
Bubble size = project budget, colour = health. Click a project to see its benefits.
| Category | Budget spent | Benefit realisation vs plan | Budget | Level |
|---|---|---|---|---|
| Latakia University Technical Engineering Faculty Extension | 53% | 100% | SYP 4B | At risk |
| Government Fibre Backbone — Damascus–Homs Segment | 57% | 74% | SYP 3.3B | At risk |
| 20 MW Qalamoun Solar Field | 57% | 106% | SYP 2.4B | On track |
| Damascus–Daraa Highway (Southern M5) — Lighting & Smart Signals | 84% | 78% | SYP 1.9B | At risk |
| Government Cloud & Ministry Systems Migration | 48% | 81% | SYP 1.3B | At risk |
| Suwayda Drinking-Water Network from Al-Ain Dam | 35% | 105% | SYP 1.1B | On track |
| Government Network Cybersecurity Programme | 85% | 98% | SYP 965M | On track |
| Ministry of Finance e-Archiving | 95% | 93% | SYP 355M | At risk |
| Government Services Mobile App — New Release | 62% | 121% | SYP 315M | On track |
| Government HR System — Employee Self-Service | 94% | 112% | SYP 285M | On track |
| Ministries Performance Follow-up & National Dashboards | 76% | 90% | SYP 245M | On track |
| Digital Signature & e-Verification of Government Documents — Phase 1 | 97% | 87% | SYP 205M | On track |
| Hasakah Wheat Digital Crop Survey | 64% | 85% | SYP 160M | At risk |
| National Project Risk & Continuity Framework | 96% | 140% | SYP 90M | On track |
9 benefits: measurement overdue or below plan
National Statistical Indicators & Open Data Portal · Razan Al-Rifai
The month-3 reading has not been recorded yet.
Government Fibre Backbone — Damascus–Homs Segment · Eng. Mazen Kassab
The digging permit in Homs’s Al-Waer is suspended, so two bodies are still on the old links.
Damascus–Daraa Highway (Southern M5) — Lighting & Smart Signals · Eng. Maher Al-Hamawi
A third of the installed cameras are not yet on the central control room.
Digital Signature & e-Verification of Government Documents — Phase 1 · Eng. Lina Al-Attar
Two service centres in Homs and Deir ez-Zor still check some documents by hand at peak times.
Digital Signature & e-Verification of Government Documents — Phase 1 · Eng. Lina Al-Attar
Complaints about the paper document still being asked for after e-verification.
Ministry of Finance e-Archiving · Rasha Al-Mudarres
Two directorates still route paper files by hand.
Government Cloud & Ministry Systems Migration · Eng. Mazen Kassab
Wave two slipped two months, so the old servers kept running.
Ministries Performance Follow-up & National Dashboards · Dr. Mais Al-Sibai
Hasakah Wheat Digital Crop Survey · Mariam Al-Zoubi
Lower participation in villages far from the reception centres.
Every benefit with its baseline, target and readings 3, 6, 12 and 24 months after go-live, and its ratio to plan at each point.
Display options
| Baseline → target | |||||||||
|---|---|---|---|---|---|---|---|---|---|
Statistical bulletin hours saved by unified master data BEN-026·National Statistical Indicators & Open Data Portal | Razan Al-RifaiRazan Al-RifaiDirector, Data & AIP-027razan.alrifai@psa.gov.sy | 0520 hours / month | Overdue | 2027-01 | 2027-07 | 2028-07 | Measurement overdue | 27 days overdue2026-10-01 | |
Shorter government-document verification time BEN-001·Digital Signature & e-Verification of Government Documents — Phase 1 | Eng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004lina.alattar@psa.gov.sy | 4215 minutes | 92%31 | 90%24 | 89%18 | 2027-09 | At risk | In 337 days2027-09-30 | |
Higher citizen satisfaction with document e-verification BEN-002·Digital Signature & e-Verification of Government Documents — Phase 1 | Eng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004lina.alattar@psa.gov.sy | 64%85% | 88%71% | 93%77% | 86%82% | 2027-09 | At risk | In 337 days2027-09-30 | |
Share of government services completed in the mobile app BEN-025·Government Services Mobile App — New Release | Basel Al-MahayniBasel Al-MahayniDirector General, Digital Government Services & Portfolio Manager, Digital Government Services & DataP-003basel.almahayni@psa.gov.sy | 0%35% | 121%14.5% | 2026-12 | 2027-06 | 2028-06 | Ahead of plan | In 48 days2026-12-15 | |
Cases filed and served online BEN-011·e-Litigation & Judicial Notification Platform — Release 2 | Dr. Firas Al-ObaidDr. Firas Al-ObaidDeputy President, StatisticsP-016firas.alobaid@psa.gov.sy | 0900 requests | 2026-12 | 2027-03 | 2027-09 | 2028-09 | Awaiting first reading | In 34 days2026-12-01 | |
Higher citizen satisfaction with digital government services BEN-008·Unified Government e-Services Platform | Basel Al-MahayniBasel Al-MahayniDirector General, Digital Government Services & Portfolio Manager, Digital Government Services & DataP-003basel.almahayni@psa.gov.sy | 68%88% | 2027-08 | 2027-11 | 2028-05 | 2029-05 | Before go-live | In 288 days2027-08-12 | |
Lower cost per e-service transaction BEN-009·Unified Government e-Services Platform | Basel Al-MahayniBasel Al-MahayniDirector General, Digital Government Services & Portfolio Manager, Digital Government Services & DataP-003basel.almahayni@psa.gov.sy | 2,300900 SYP / transaction | 2027-08 | 2027-11 | 2028-05 | 2029-05 | Before go-live | In 288 days2027-08-12 | |
Shorter time for transactions that need checking BEN-010·Unified Government e-Services Platform | Eng. Lina Al-AttarEng. Lina Al-AttarHead of the Unified Government e-Services Platform & Programme Manager, Government e-ServicesP-004lina.alattar@psa.gov.sy | 215 days | 2027-08 | 2027-11 | 2028-05 | 2029-05 | Before go-live | In 288 days2027-08-12 |
After closure: did the project reach its goal, keep its budget, realise its benefits? What did it learn, what should improve?
PRJ-2026-031
Closed on 2025-09-28
Review score
84
of 100
Did it reach its goal?Yes · 9/9
Yes. Digital signature and e-verification went live with nine services; over 41K government documents verified through them in year one.
Did it keep its budget?Yes · −2.9%
Delivered for SYP 199M against 205M, 20 days after baseline.
Were the benefits realised?Partly · 82%
82% realised: satisfaction 82% vs 85% target, 18 minutes to verify a document vs 15.
What did we learn?Yes · 3
Three lessons: civil-registry test environments, payments tied to acceptance, the vendor team.
What should improve?Partly · 2
An SMS alert before a document expires, and linking each signed document to the citizen’s account on the unified platform.
PRJ-2026-032
Closed on 2025-09-30
Review score
91
of 100
Did it reach its goal?Yes · 14/14
Yes. 14 employee self-services automated; paper forms retired.
Did it keep its budget?Yes · −4.4%
Delivered for SYP 272.5M against 285M, on time.
Were the benefits realised?Yes · 108%
Hours saved beat the target by 8%; paper savings by 17%.
What did we learn?Yes · 2
Two lessons: ministry champions in design, and migrating historic data.
What should improve?Partly · 3
Link leave to the official holiday calendar, a mobile app and manager reports; two in progress.
PRJ-2026-030
Closing
Did it reach its goal?Yes · 100%
Every deliverable done; the national steering committee approved the risk appetite.
Did it keep its budget?Yes · −3.9%
SYP 86.5M against 90M, on time.
Were the benefits realised?Partly · 78%
78% of risks have a response plan vs 90% targeted at 12 months.
What did we learn?Yes · 1
One lesson published; a second proposed on linking the register to Munjaz.
What should improve?Partly · —
To complete in the post-closure review session.
What you and your colleagues recorded on benefits in this session.
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