MunjazStrategy & projects
MunjazPMO PLATFORMPlanning and Statistics AuthorityImpediments with severity, root cause, action time limits (OLA) and escalation.
of 28 in scope
need daily follow-up
escalate on the next run
above the project manager
until 2026-11-04
Every impediment has an action time limit by severity (critical 24 h, high 72, medium 120, low 240). When it runs out with no action, the engine lifts it one rung and starts a new limit.
Click a level to filter the register
The impediment, its severity, impact, root cause, action, owner, due date, escalation level and resolution.
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ISS-0107 Data classification for new e-services not yet approved | Unified Government e-Services Platform | Medium | 22 hours overTime limit passed | Project manager | Eng. Tarek Al-MardiniEng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformP-005tarek.almardini@psa.gov.sy | In 15 days2026-11-12 | Open |
ISS-0103 Two vendor integration engineers withdrawn with no replacement | Unified Government e-Services Platform | High | 4 hours overTime limit passed | Programme manager | Eng. Tarek Al-MardiniEng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformP-005tarek.almardini@psa.gov.sy | 3 days overdue2026-10-25 | Overdue |
ISS-0118 Late approval of the school and health-centre designs | Darayya Replacement Housing | Medium | 4 hours overTime limit passed | Project manager | Eng. Wael Al-KhawlaniEng. Wael Al-KhawlaniDirector, Engineering Supervision of Construction ProjectsP-036wael.alkhawlani@psa.gov.sy | In 10 days2026-11-07 | Open |
ISS-0127 Digging permit suspended in Homs’s Al-Waer district | Government Fibre Backbone — Damascus–Homs Segment | Medium | 3 hours overTime limit passed | Project manager | Eng. George HaddadEng. George HaddadDirector, Data Centres & Government NetworkP-024george.haddad@psa.gov.sy | 10 days overdue2026-10-18 | Open |
ISS-0105 Automated test coverage below 60% | Unified Government e-Services Platform | Medium | 1 hour left | Project manager | Joud HammamiJoud HammamiQA & Testing SpecialistP-033joud.hammami@psa.gov.sy | In 18 days2026-11-15 | Open |
ISS-0116 Excavation clashes with the high-voltage line in block 4 | Darayya Replacement Housing | High | 1 hour left | PMO director | Eng. Qasem Al-HaririEng. Qasem Al-HaririDirector, Transport & Housing ProjectsP-020qasem.alhariri@psa.gov.sy | 7 days overdue2026-10-21 | Escalated |
ISS-0113 Site workers stopped 4 days over late wages | Aleppo 230 kV Substations Rehabilitation | Critical | 19 hours left | Executive Council | Eng. Maher Al-HamawiEng. Maher Al-HamawiDirector, Energy, Water & Utilities ProjectsP-021maher.alhamawi@psa.gov.sy | 6 days overdue2026-10-22 | Escalated |
ISS-0109 Finishing works in the new wing stopped — samples not approved | Hama National Hospital Upgrade & Extension | Critical | 20 hours left | Executive Council | Eng. Sara Al-BaraziEng. Sara Al-BaraziSenior Project Manager — Hospitals & Health FacilitiesP-022sara.albarazi@psa.gov.sy | 16 days overdue2026-10-12 | Escalated |
ISS-0112 Decision on payment certificate 25 delayed | Hama National Hospital Upgrade & Extension | Medium | 21 hours left | Project manager | Omar Al-NahhasOmar Al-NahhasSenior Finance & Contracts SpecialistP-007omar.alnahhas@psa.gov.sy | Due tomorrow2026-10-29 | Open |
ISS-0101 Shared civil-registry test environment down for 9 days | Unified Government e-Services Platform | High | 21 hours left | PMO director | Hamza Al-HusseinHamza Al-HusseinSenior Software Engineer – IntegrationP-030hamza.alhussein@psa.gov.sy | In 2 days2026-10-30 | Escalated |
ISS-0102 Vendor late with the updated interoperability interface documents | Unified Government e-Services Platform | Medium | 22 hours left | Project manager | Eng. Tarek Al-MardiniEng. Tarek Al-MardiniProject Manager, Unified Government e-Services PlatformP-005tarek.almardini@psa.gov.sy | In 3 days2026-10-31 | Open |
ISS-0124 Progress reports not updated for 6 weeks | Damascus–Daraa Highway (Southern M5) — Lighting & Smart Signals | Medium | 22 hours left | Project manager | Eng. Maher Al-HamawiEng. Maher Al-HamawiDirector, Energy, Water & Utilities ProjectsP-021maher.alhamawi@psa.gov.sy | 9 days overdue2026-10-19 | Overdue |
ISS-0121 Foundation works stopped awaiting works approvals | Sheikh Najjar Industrial City Rehabilitation | High | 22 hours left | PMO director | Eng. Youssef ShehabiEng. Youssef ShehabiSenior Project Manager — Governorate ProjectsP-023youssef.shehabi@psa.gov.sy | 8 days overdue2026-10-20 | Escalated |
ISS-0114 Oil leak in the station 2 transformer during testing | Aleppo 230 kV Substations Rehabilitation | High | 23 hours left | Project manager | Eng. Maher Al-HamawiEng. Maher Al-HamawiDirector, Energy, Water & Utilities ProjectsP-021maher.alhamawi@psa.gov.sy | In 5 days2026-11-02 | Open |
ISS-0110 MEP contractor short of skilled labour | Hama National Hospital Upgrade & Extension | High | 27 hours left | Project manager | Eng. Adnan Al-MohammadEng. Adnan Al-MohammadSenior Site Engineer (Contractor)P-043adnan.almohammad@psa.gov.sy | In 2 days2026-10-30 | Open |
ISS-0123 Excavation at axis 14 stopped by groundwater | Douma Wastewater Treatment Plant | High | 43 hours left | Project manager | Eng. Qasem Al-HaririEng. Qasem Al-HaririDirector, Transport & Housing ProjectsP-020qasem.alhariri@psa.gov.sy | In 3 days2026-10-31 | In progress |
ISS-0115 Incomplete bills of quantities attached to certificate 33 | Aleppo 230 kV Substations Rehabilitation | Medium | 45 hours left | Project manager | Omar Al-NahhasOmar Al-NahhasSenior Finance & Contracts SpecialistP-007omar.alnahhas@psa.gov.sy | In 3 days2026-10-31 | Open |
ISS-0119 Payroll integration test with the ministries failed a second time | Integrated Public Financial Management System — Phase 1 | High | 45 hours left | Project manager | Nour Al-JabiriNour Al-JabiriDirector, Government Systems & IntegrationP-025nour.aljabiri@psa.gov.sy | In 4 days2026-11-01 | Open |
ISS-0106 Accessibility (WCAG) remarks on the service request forms | Unified Government e-Services Platform | Low | 45 hours left | Project manager | Yasmine BitarYasmine BitarFront-end Developer (Contractor)P-044yasmine.bitar@psa.gov.sy | In 23 days2026-11-20 | In progress |
ISS-0111 Dispute over the pricing of variation order 7 | Hama National Hospital Upgrade & Extension | High | 46 hours left | PMO director | Omar Al-NahhasOmar Al-NahhasSenior Finance & Contracts SpecialistP-007omar.alnahhas@psa.gov.sy | 25 days overdue2026-10-03 | Escalated |
ISS-0128 Monthly progress reports incomplete | Maarat al-Numan Infrastructure Rehabilitation — with Idlib Governorate | Low | 46 hours left | Project manager | Eng. Wael Al-KhawlaniEng. Wael Al-KhawlaniDirector, Engineering Supervision of Construction ProjectsP-036wael.alkhawlani@psa.gov.sy | 18 days overdue2026-10-10 | Overdue |
ISS-0120 Fixed-asset data not available for migration | Integrated Public Financial Management System — Phase 1 | Medium | 2 days left | Project manager | Huda Al-DandalHuda Al-DandalSenior Financial Analyst — Investment PlanP-037huda.aldandal@psa.gov.sy | In 13 days2026-11-10 | Open |
ISS-0126 Cooling units shipment held at Latakia port | Government Backup Data Centre, Homs — Phase 2 | High | 2 days left | Project manager | Eng. George HaddadEng. George HaddadDirector, Data Centres & Government NetworkP-024george.haddad@psa.gov.sy | In 6 days2026-11-03 | Open |
ISS-0117 Residents complaining about traffic diversions around the site | Darayya Replacement Housing | Medium | 3 days left | Project manager | Eng. Qasem Al-HaririEng. Qasem Al-HaririDirector, Transport & Housing ProjectsP-020qasem.alhariri@psa.gov.sy | In 5 days2026-11-02 | In progress |
ISS-0122 Neighbouring factories objecting to the service-road route | Sheikh Najjar Industrial City Rehabilitation | Low | 3 days left | Project manager | Eng. Youssef ShehabiEng. Youssef ShehabiSenior Project Manager — Governorate ProjectsP-023youssef.shehabi@psa.gov.sy | In 20 days2026-11-17 | Open |
ISS-0125 Users rejecting the new routing form | Ministry of Finance e-Archiving | Medium | 3 days left | Project manager | Nour Al-JabiriNour Al-JabiriDirector, Government Systems & IntegrationP-025nour.aljabiri@psa.gov.sy | In 11 days2026-11-08 | In progress |
ISS-0104 Conflicting requirements for the civil-record extract service between governorate offices | Unified Government e-Services Platform | Medium | 4 days left | Project manager | Hiba Al-ShamiHiba Al-ShamiSenior Business Analyst — Government ServicesP-006hiba.alshami@psa.gov.sy | In 7 days2026-11-04 | In progress |