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DMD-2026-005

Upgrading citizen service centres in the governorate capitals

PrioritizedDevelopment proposal
Electronic formPriority evaluation
Priority score
63

Score confirmed by the evaluation panel

Estimated cost
SYP 950M
Net present value
SYP 130.3M
Internal rate of return
⁦9.6%⁩
Payback period
⁦5.5⁩ years
Rank in the 2027 plan
#8

of ⁦9⁩ candidates

  1. Gate into «Submitted»DecisionGoDate15 April 2026DraftComplete
  2. Gate into «Initial review»DecisionGoDate13 May 2026SubmittedComplete
  3. Gate into «Feasibility»DecisionGoDate9 June 2026Initial reviewComplete
  4. Gate into «Evaluation»DecisionGoDate7 July 2026FeasibilityComplete
  5. Gate into «Committee review»DecisionGoDate4 August 2026EvaluationComplete
  6. Gate into «Approved»DecisionConditional goDate31 August 20262 open conditionsCommittee reviewComplete
  7. Gate into «Prioritized»DecisionGoDate28 September 2026ApprovedComplete
  8. Gate into «Converted to project»DecisionNot held yetPrioritizedCurrent stageCurrent stage
  9. 9Converted to projectNot started
P2P2 · High priority — score ⁦63⁩ of 100

Priority class

High priority

Computed from the score and the approved model’s thresholds; may be changed with a reason kept in the history

By the model: P2 (score ⁦63⁩)

Class thresholds

P1⁦75⁩–⁦100⁩P2⁦60⁩–⁦74⁩P3⁦45⁩–⁦59⁩P4⁦0⁩–⁦44⁩

The approved model (version ⁦4⁩) with the eleven criteria; the score is the weighted mean of the ratings scaled to 100.

Evaluation against the priority model

CriterionWeightRating (1–5)Contribution
Value
Fit with the development frameworkHow far the proposal moves the objectives of the 2026–2030 development framework, its six pillars and the initiatives and KPIs of the 2026–2028 medium-term plan.Raises priority20%4.316.5
Development valueThe value it adds for citizens and the governorates: a public service restored, infrastructure rehabilitated or a new national capability.Raises priority12%4.19.3
Economic & social returnThe economic and social return in the feasibility study, and its contribution to rationalised investment spending and restored production.Raises priority8%3.04.0
Urgency & compliance
UrgencyThe cost of delay: what citizens and the beneficiary bodies lose if work does not start this year.Raises priority10%3.35.7
Legal requirementIs it required by a law, a decree, a Council of Ministers decision or a directive from a control body or the competent ministry (Ministry of Communications and IT, the Central Organisation for Financial Control)?Raises priority10%1.41.0
Impact
Impact on citizens & beneficiariesIts direct effect on citizens, returning families, students, patients and farmers: time, effort, cost and satisfaction.Raises priority14%4.311.6
Sustainability impactIts contribution to energy and water efficiency in public facilities, renewable energy and lower emissions.Raises priority3%3.72.0
Digital transformation impactIts contribution to digital government services, public-body processes and the use of statistical data.Raises priority5%2.01.3
Effort & risk
RiskDelivery, technical and contractual risk — the higher it is, the lower the priority.Lowers priority7%2.44.6
ComplexityThe number of bodies, governorates, systems, integrations and procedure changes involved.Lowers priority6%2.83.3
Resource requirementThe team, budget and scarce skills it draws from the portfolio’s capacity.Lowers priority5%2.33.4
Priority scoreScore confirmed by the evaluation panel63 / 100

Evaluation profile

This request’s ratings against the average approved request

Evaluation profile
  • This request
  • Approved average
Evaluation profile
CategoryThis requestApproved average
Alignment8394
Value7791
Return5077
Urgency5779
Regulatory1027
Risk6589
Complexity5579
Resources6891
Beneficiary8363
Sustainability6830
Digital2558

Evaluation panel

The request goes to committee only when everyone has signed

  • Kinan Azzam

    Senior Digital Delivery Consultant — National PMO

    Technical evaluation complete

    Signed 2026-08-04
  • Huda Al-Dandal

    Senior Financial Analyst — Investment Plan

    Financial review complete

    Signed 2026-08-04
  • Eng. Rita Ghanem

    Enterprise Architect

    Architecture review complete

    Signed 2026-08-04
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