Deviations & corrective actions report — October 2026 (latest)
Deviations & corrective actions reportInternal
Planning and Statistics Authority · October 2026 (latest)
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MunjazPMO PLATFORMDeviations & corrective actions report
Deviations & corrective actions report — October 2026 (latest)
Planning and Statistics Authority
- Period
- October 2026 (latest)
- Generated
- 4 October 2026
- Submitted to
- The President and the Executive Council
- Owner
- Nizar Abu Fakhr
Prepared by the National PMO — automatically, on Munjaz
Executive summary
Written by Copilot from system data — review before sending
16 KPIs are below the «October 2026 (latest)» target; the largest deviation is «Damaged neighbourhoods covered by reconstruction plans» (−21.9).
The register holds 22 actions; 3 are past their date and 1 closed this month.
Key figures
- KPIs below target
- 16
- Open corrective actions
- 21
- Overdue actions
- 3
- Done
- 1
KPIs off the period target
| Category | Deviation |
|---|---|
| K-2.2.1 Damaged neighbourhoods covered by reconstruction plans | −21.9% |
| K-1.2.1 Statistical bulletins and reports published (cumulative) | −20.0% |
| K-6.2.1 Local projects delivered under governorate plans (cumulative) | −18.7% |
| K-1.1.2 Savings from rationalised investment spending | −13.9% |
| K-2.1.1 Infrastructure projects delivered to plan | −10.1% |
| K-5.1.1 Citizen satisfaction with digital government services | −9.9% |
| K-3.1.1 Hospital beds rehabilitated in public hospitals (cumulative) | −9.5% |
| K-5.1.2 Government services fully available online | −9.0% |
| K-5.2.3 Project data completeness & quality | −8.6% |
| K-6.1.1 Transactions completed at citizen service centres per month | −4.3% |
| K-2.1.2 Public facilities rehabilitated this year (cumulative) | −4.0% |
| K-5.2.2 National PMO maturity index | −3.5% |
| K-3.2.2 Employee engagement index at the Authority | −3.4% |
| K-6.2.2 Share of investment spending in the least-developed governorates | −3.1% |
| K-4.2.1 Grain reception centres rehabilitated | −2.3% |
| K-4.1.1 Average time to pay wheat farmers | −1.8% |
KPIs off the period target
| KPI | Reading | Target | Deviation | Owner |
|---|---|---|---|---|
| K-2.2.1 Damaged neighbourhoods covered by reconstruction plans | 41 | 52.5 | −21.9% | Eng. Qasem Al-Hariri |
| K-1.2.1 Statistical bulletins and reports published (cumulative) | 8 | 10 | −20.0% | Dr. Firas Al-Obaid |
| K-6.2.1 Local projects delivered under governorate plans (cumulative) | 610 | 750 | −18.7% | Iman Al-Jasem |
| K-1.1.2 Savings from rationalised investment spending | 1.5 | 1.8 | −13.9% | Rasha Al-Mudarres |
| K-2.1.1 Infrastructure projects delivered to plan | 73 | 81.2 | −10.1% | Eng. Wassim Al-Azm |
| K-5.1.1 Citizen satisfaction with digital government services | 74 | 82.2 | −9.9% | Eng. Lina Al-Attar |
| K-3.1.1 Hospital beds rehabilitated in public hospitals (cumulative) | 1,810 | 2,000 | −9.5% | Eng. Sara Al-Barazi |
| K-5.1.2 Government services fully available online | 69 | 75.8 | −9.0% | Basel Al-Mahayni |
| K-5.2.3 Project data completeness & quality | 83 | 90.8 | −8.6% | Nizar Abu Fakhr |
| K-6.1.1 Transactions completed at citizen service centres per month | 4.1 | 4.3 | −4.3% | Ibrahim Al-Saeed |
| K-2.1.2 Public facilities rehabilitated this year (cumulative) | 48 | 50 | −4.0% | Eng. Qasem Al-Hariri |
| K-5.2.2 National PMO maturity index | 3.2 | 3.3 | −3.5% | Dr. Reem Al-Qabbani |
| K-3.2.2 Employee engagement index at the Authority | 71 | 73.5 | −3.4% | Muhannad Al-Homsi |
| K-6.2.2 Share of investment spending in the least-developed governorates | 31 | 32 | −3.1% | Eng. Mustafa Al-Awa |
Continued on the next page
KPIs off the period target
| KPI | Reading | Target | Deviation | Owner |
|---|---|---|---|---|
| K-4.2.1 Grain reception centres rehabilitated | 84 | 86 | −2.3% | Eng. Bashir Al-Tai |
| K-4.1.1 Average time to pay wheat farmers | 9.5 | 9.3 | −1.8% | Mariam Al-Zoubi |
Corrective actions
| Corrective action | KPI | Owner | Due | Status |
|---|---|---|---|---|
| Take the utility networks of the Darayya replacement housing out of the buildings contract and tender them separately | K-2.1.1 | Eng. Qasem Al-Hariri | 2026-11-30 | In progress |
| Speed up the allocation of the Darayya site’s northern plot with Rif Dimashq Governorate and the electricity transmission & distribution establishment | K-2.1.1 | Eng. Wassim Al-Azm | 2026-10-20 | Overdue |
| An extra evening shift on the Aleppo substation bays until year end | K-2.1.2 | Eng. Maher Al-Hamawi | 2026-12-31 | In progress |
| Fast-track three sector bulletins (prices, agriculture, industry) to publish them before year end | K-1.2.1 | Dr. Firas Al-Obaid | 2026-12-15 | Open |
| Finish the four late grain reception centres in Hasakah before the next season plan | K-4.2.1 | Eng. Bashir Al-Tai | 2026-11-15 | In progress |
| Extend the hours of the Aleppo and Homs citizen service centres into the evening two days a week | K-6.1.1 | Ibrahim Al-Saeed | 2026-10-25 | Overdue |
| Rehabilitate two more pumping stations in the Suwayda water network within the current works | K-2.1.2 | Eng. Rami Youssef | 2026-12-31 | Open |
| Hand over the east-wing wards of Hama National Hospital in two batches instead of one | K-3.1.1 | Eng. Fadi Al-Droubi | 2026-12-10 | In progress |
| Link the medium-term plan tracker to governorate investment spending so spending counts as soon as it is booked | K-6.2.2 | Iman Al-Jasem | 2026-11-20 | Open |
| Workshops with the three governorate councils slowest in preparing damaged-neighbourhood plans | K-2.2.1 | Iman Al-Jasem | 2026-10-30 | In progress |
| Adopt a quarterly schedule for local-project reports on the template the steering committee approved | K-6.2.1 | Eng. Mustafa Al-Awa | 2026-11-25 | Open |
| Link the grain reception centres to payment orders electronically to shorten farmer payments | K-4.1.1 | Mariam Al-Zoubi | 2026-11-05 | In progress |
| Fix the five biggest complaints in the citizen journey on the unified e-services platform, starting with re-keyed civil-registry data | K-5.1.1 | Eng. Tarek Al-Mardini | 2026-11-30 | In progress |
| Speed up the civil-registry integration in the unified e-services platform with a dedicated integration squad | K-5.1.1 | Hamza Al-Hussein | 2026-10-22 | Overdue |
| Ship 6 priority e-services before year end in an interim release | K-5.1.2 | Basel Al-Mahayni | 2026-12-20 | Open |
| Contract two engineering design offices to clear the backlog of neighbourhood plans | K-2.2.1 | Iman Al-Jasem | 2026-11-10 | In progress |
Continued on the next page
Corrective actions
| Corrective action | KPI | Owner | Due | Status |
|---|---|---|---|---|
| Require the governorate planning directorates to log neighbourhood field-survey results within 48 hours | K-2.2.1 | Eng. Mustafa Al-Awa | 2026-12-31 | Open |
| An improvement plan for the benefits dimension of the maturity model | K-5.2.2 | Dr. Reem Al-Qabbani | 2026-12-15 | Open |
| Turn on automatic reminders and escalate projects not updated within 7 days | K-5.2.3 | Nizar Abu Fakhr | 2026-11-01 | In progress |
| A Munjaz data-update workshop for the ministries’ construction project managers | K-5.2.3 | Dr. Reem Al-Qabbani | 2026-10-15 | Completed |
| Pool the purchase of transformers and cables for the energy projects through the General Authority for Supply and Provision | K-1.1.2 | Rasha Al-Mudarres | 2026-11-30 | Open |
| An action plan per directorate from the engagement survey | K-3.2.2 | Muhannad Al-Homsi | 2026-12-31 | Open |