Objectives & key results (OKR) report — Q4 2026 — to 28 October
Planning and Statistics Authority · Q4 2026 — to 28 October
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Objectives & key results (OKR) report
Objectives & key results (OKR) report — Q4 2026 — to 28 October
Planning and Statistics Authority
- Period
- Q4 2026 — to 28 October
- Generated
- 26 October 2026
- Submitted to
- The President and the Executive Council
- Owner
- Rana Al-Samman
Prepared by the National PMO — automatically, on Munjaz
Executive summary
Written by Copilot from system data — review before sending
Q4 objectives & key results average 38% progress to date, with an average confidence of 6.6 out of 10, and 5 key results at low confidence (below 5).
Lowest progress: «A government service that needs no visit» (17%); highest: «Raqqa schools on the e-learning platform» (64%).
Key figures
- Key-result progress
- 38%
- Average confidence
- 6.6
- Key result
- 36
- Confidence
- 5
Objectives & key results
| Category | Progress |
|---|---|
| A government service that needs no visit | 17% |
| Governorate plans and neighbourhood reconstruction on track | 27% |
| Official figures as the reference for development decisions | 53% |
| A disciplined investment plan and projects delivered on time | 29% |
| Hospitals and schools back in service sooner | 31% |
| The most-requested services fully on the unified e-services platform | 29% |
| Faster transactions without a service-centre visit | 46% |
| Replacement housing on time and local projects ready for funding | 38% |
| Neighbourhood reconstruction plans in less time | 23% |
| The national indicators portal as the statistical data reference for all 14 governorates | 45% |
| A successful pilot census with outputs that are followed up | 50% |
| Allocations released on time and savings returned to the governorates | 42% |
| Munjaz as the single source of truth for projects | 30% |
| Raqqa schools on the e-learning platform | 64% |
| Vocational graduates working on reconstruction projects | 43% |
Objectives & key results
| Key result | Current | Progress | Confidence | Last check-in |
|---|---|---|---|---|
| Raise transactions completed with no visit from 57% to 61%A government service that needs no visit · Ibrahim Al-Saeed | 58 / 61 | 25% | 7 | 2026-10-15 |
| Launch 12 new services on the unified e-services platformA government service that needs no visit · Eng. Tarek Al-Mardini | 3 / 12 | 25% | 4 | 2026-10-15 |
| Raise citizen satisfaction with digital services from 74% to 77%A government service that needs no visit · Eng. Lina Al-Attar | 74 / 77 | 0% | 3 | 2026-10-15 |
| Reach 900 local projects delivered under the governorate plansGovernorate plans and neighbourhood reconstruction on track · Iman Al-Jasem | 610 / 900 | 31% | 7 | 2026-10-15 |
| Raise damaged neighbourhoods with approved plans from 38% to 50%Governorate plans and neighbourhood reconstruction on track · Iman Al-Jasem | 41 / 50 | 25% | 5 | 2026-10-15 |
| Hold 4 workshops with the governorate councils on the medium-term plan projectsGovernorate plans and neighbourhood reconstruction on track · Eng. Mustafa Al-Awa | 1 / 4 | 25% | 8 | 2026-10-15 |
| User satisfaction with the quarterly statistical bulletin at 90% or moreOfficial figures as the reference for development decisions · Dr. Firas Al-Obaid | 92 / 90 | 100% | 10 | 2026-10-15 |
| Publish 12 statistical bulletins and reports this yearOfficial figures as the reference for development decisions · Razan Al-Rifai | 8 / 12 | 20% | 7 | 2026-10-15 |
| Grow national indicators portal visits to 16 thousand a monthOfficial figures as the reference for development decisions · Razan Al-Rifai | 14.1 / 16 | 39% | 6 | 2026-10-15 |
| Reach SYP 32bn of investment drawn into reconstruction this yearA disciplined investment plan and projects delivered on time · Rasha Al-Mudarres | 26.2 / 32 | 33% | 6 | 2026-10-15 |
| Cut stalled or critical projects from 6 to 3A disciplined investment plan and projects delivered on time · Dr. Reem Al-Qabbani | 5 / 3 | 33% | 5 | 2026-10-15 |
Continued on the next page
Objectives & key results
| Key result | Current | Progress | Confidence | Last check-in |
|---|---|---|---|---|
| Raise savings from rationalised investment spending to SYP 2.125bnA disciplined investment plan and projects delivered on time · Rasha Al-Mudarres | 1.5 / 2.1 | 20% | 6 | 2026-10-15 |
| Reach 220 schools rehabilitated and equipped since the plan beganHospitals and schools back in service sooner · Mariam Al-Zoubi | 185 / 220 | 36% | 8 | 2026-10-15 |
| Rehabilitate 900 classrooms in Aleppo, Idlib and Raqqa schoolsHospitals and schools back in service sooner · Eng. Fadi Al-Droubi | 260 / 900 | 29% | 7 | 2026-10-15 |
| Reach 2,400 rehabilitated beds in public hospitalsHospitals and schools back in service sooner · Eng. Fadi Al-Droubi | 1,810 / 2,400 | 28% | 8 | 2026-10-15 |
| Launch the civil-record transfer and merge serviceThe most-requested services fully on the unified e-services platform · Eng. Tarek Al-Mardini | 0 / 1 | 0% | 4 | 2026-10-15 |
| Connect 100% of fee-paying services to bank e-paymentThe most-requested services fully on the unified e-services platform · Hamza Al-Hussein | 75 / 100 | 38% | 8 | 2026-10-15 |
| Cut platform page load time from 4.2 to 2 secondsThe most-requested services fully on the unified e-services platform · Joud Hammami | 3.1 / 2 | 50% | 7 | 2026-10-15 |
| Cut the average time of a transaction needing review from 21 to 5 daysFaster transactions without a service-centre visit · Ibrahim Al-Saeed | 12 / 5 | 56% | 6 | 2026-10-15 |
| Complete 14,000 transactions online at the governorate centres this quarterFaster transactions without a service-centre visit · Hiba Al-Shami | 4,900 / 14,000 | 35% | 8 | 2026-10-15 |
| Raise replacement housing units delivered to plan from 76% to 80%Replacement housing on time and local projects ready for funding · Iman Al-Jasem | 77 / 80 | 25% | 8 | 2026-10-15 |
| Draft 18 local projects on the standard template with a development-impact noteReplacement housing on time and local projects ready for funding · Iman Al-Jasem | 9 / 18 | 50% | 7 | 2026-10-15 |
Continued on the next page
Objectives & key results
| Key result | Current | Progress | Confidence | Last check-in |
|---|---|---|---|---|
| Cut the average time to approve a neighbourhood plan from 45 to 30 daysNeighbourhood reconstruction plans in less time · Iman Al-Jasem | 43 / 30 | 13% | 5 | 2026-10-01 |
| Refer 100% of neighbourhood plans to the governorate council within 5 working daysNeighbourhood reconstruction plans in less time · Iman Al-Jasem | 70 / 100 | 33% | 4 | 2026-10-15 |
| Publish 6 quarterly sector indicatorsThe national indicators portal as the statistical data reference for all 14 governorates · Moaz Kaddour | 3 / 6 | 50% | 7 | 2026-10-15 |
| Run an open data dashboard for 10 sectorsThe national indicators portal as the statistical data reference for all 14 governorates · Razan Al-Rifai | 4 / 10 | 40% | 6 | 2026-10-15 |
| Train 3,500 enumerators and field supervisors for the pilot censusA successful pilot census with outputs that are followed up · Ayman Sabbagh | 3,820 / 3,500 | 100% | 10 | 2026-10-15 |
| Publish the pilot census results report within 30 days of its endA successful pilot census with outputs that are followed up · Ayman Sabbagh | 0 / 1 | 0% | 7 | 2026-10-15 |
| Re-allocate SYP 1.2bn of savings to the least-developed governorates this quarterAllocations released on time and savings returned to the governorates · Huda Al-Dandal | 0.6 / 1.2 | 46% | 6 | 2026-10-15 |
| Renegotiate 8 delivery contracts with contractorsAllocations released on time and savings returned to the governorates · Abdullah Al-Ujaili | 3 / 8 | 38% | 7 | 2026-10-15 |
| Raise project data completeness and quality from 83% to 90%Munjaz as the single source of truth for projects · Kinan Azzam | 83 / 90 | 0% | 4 | 2026-10-15 |
| On-time periodic updates for 100% of active projectsMunjaz as the single source of truth for projects · Dr. Reem Al-Qabbani | 88 / 100 | 60% | 8 | 2026-10-15 |
| Equip 40 schools with computer labsRaqqa schools on the e-learning platform · Mariam Al-Zoubi | 11 / 40 | 28% | 5 | 2026-10-15 |
Continued on the next page
Objectives & key results
| Key result | Current | Progress | Confidence | Last check-in |
|---|---|---|---|---|
| Launch the e-learning platform for Raqqa schoolsRaqqa schools on the e-learning platform · Mariam Al-Zoubi | 1 / 1 | 100% | 10 | 2026-10-15 |
| Bring 120 companies and contractors to the annual employment fair for vocational graduatesVocational graduates working on reconstruction projects · Eng. Fadi Al-Droubi | 64 / 120 | 53% | 7 | 2026-10-15 |
| Raise the hire rate from interviews from 18% to 30%Vocational graduates working on reconstruction projects · Eng. Fadi Al-Droubi | 22 / 30 | 33% | 5 | 2026-10-15 |
Level
| Objective | Level | Progress | Status |
|---|---|---|---|
| A government service that needs no visit | Authority | 17% | Off track |
| Governorate plans and neighbourhood reconstruction on track | Authority | 27% | At risk |
| Official figures as the reference for development decisions | Authority | 53% | On track |
| A disciplined investment plan and projects delivered on time | Authority | 29% | At risk |
| Hospitals and schools back in service sooner | Authority | 31% | At risk |
| The most-requested services fully on the unified e-services platform | Unified e-Services Platform | 29% | At risk |
| Faster transactions without a service-centre visit | Citizen Service Centres | 46% | At risk |
| Replacement housing on time and local projects ready for funding | Plan Implementation & Recommendations Directorate | 38% | At risk |
| Neighbourhood reconstruction plans in less time | Sectoral Planning | 23% | Off track |
| The national indicators portal as the statistical data reference for all 14 governorates | National Indicators | 45% | At risk |
| A successful pilot census with outputs that are followed up | Surveys & Census Directorate | 50% | On track |
| Allocations released on time and savings returned to the governorates | Budget & Investment Plan Directorate | 42% | At risk |
| Munjaz as the single source of truth for projects | National PMO | 30% | At risk |
| Raqqa schools on the e-learning platform | Education & Rural Development | 64% | On track |
| Vocational graduates working on reconstruction projects | Higher Education & Training | 43% | At risk |