High risk not updated for 10 daysEscalated 7 times in 30 days1 · after 10 daysProject managerIn-app & email2 · after 14 daysProgramme managerEmail & messaging channels3 · after 20 daysNational PMO directorEmail & SMS
Certificate past its time limitEscalated 5 times in 30 days1 · at onceFinance controllerIn-app2 · after 3 daysDirector General, Finance & ContractsEmail3 · after 7 daysPresident of the AuthorityEmail & SMS
Project with no update for 30 daysEscalated 3 times in 30 days1 · after 30 daysProject managerIn-app2 · after 37 daysPortfolio managerEmail3 · after 45 daysNational PMO directorEmail
Committee decision overdueEscalated 0 times in 30 days1 · after 2 daysCommittee secretaryIn-app2 · after 5 daysCommittee chairEmail & messaging channels