Custom fields
Fields, forms, statuses and the formula engine.
- Custom fields
- 23
- Calculated fields
- 3
- Required
- 13
- Average completeness
- 85%
On 10 record types
Formula engine
Block saving when empty
Share of records filled
KPI definitions
Formula, unit, target, frequency, owner and colour thresholds for every KPI — edited without code, applied to dashboards and reports.
30 KPIs — 0 redefined in this demo
| KPI | Formula | Target | Frequency | Owner | Colour thresholds | |
|---|---|---|---|---|---|---|
| KPI-26Approved investment plan executed | Actual investment spending ÷ investment-plan allocations for the period × 100 | 95 % | Monthly | Rasha Al-Mudarres | Green from 95% · amber from 85%Off track | |
| KPI-27Savings from rationalised investment spending | Approved savings from rationalised investment spending since the start of the year (SYP bn) | 2.125 SYP bn | Monthly | Rasha Al-Mudarres | Green from 95% · amber from 85%Off track | |
| KPI-28Investment attracted to reconstruction projects (cumulative) | Investment attracted to reconstruction projects since the plan began (SYP bn) | 32 SYP bn | Monthly | Huda Al-Dandal | Green from 95% · amber from 85%Off track | |
| KPI-04Statistical bulletins and reports published (cumulative) | Statistical bulletins and reports published since the start of the year | 12 bulletins | Monthly | Dr. Firas Al-Obaid | Green from 95% · amber from 85%Off track | |
| KPI-05Monthly visits to the national indicators portal | Visits to the national statistical indicators portal in the month ÷ 1,000 | 15 thousand visits | Monthly | Razan Al-Rifai | Green from 95% · amber from 85%At risk | |
| KPI-01Infrastructure projects delivered to plan | Infrastructure projects delivered to plan ÷ those planned to date × 100 | 85 % | Monthly | Eng. Wassim Al-Azm | Green from 95% · amber from 85%At risk | |
| KPI-02Public facilities rehabilitated this year (cumulative) | Public facilities rehabilitated and received since the start of the year | 60 facilities | Monthly | Eng. Qasem Al-Hariri | Green from 95% · amber from 85%Off track | |
| KPI-03Population served by rehabilitated water networks | Population served by rehabilitated water networks ÷ population of the target areas × 100 | 78 % | Quarterly | Eng. Maher Al-Hamawi | Green from 95% · amber from 85%On track | |
| KPI-21Damaged neighbourhoods covered by reconstruction plans | Damaged neighbourhoods covered by approved reconstruction plans ÷ all damaged neighbourhoods surveyed × 100 | 60 % | Monthly | Eng. Qasem Al-Hariri | Green from 95% · amber from 85%Off track | |
| KPI-11Replacement housing units delivered to plan | Replacement housing units delivered ÷ those planned to date × 100 | 80 % | Quarterly | Eng. Qasem Al-Hariri | Green from 95% · amber from 85%On track | |
| KPI-09Hospital beds rehabilitated in public hospitals (cumulative) | Hospital beds rehabilitated in public hospitals since the plan began | 2,400 beds | Monthly | Eng. Sara Al-Barazi | Green from 95% · amber from 85%Off track | |
| KPI-10Schools rehabilitated and equipped (cumulative) | Schools rehabilitated and equipped since the plan began | 200 schools | Monthly | Mariam Al-Zoubi | Green from 95% · amber from 85%At risk | |
| KPI-29Staff who completed specialist development programmes | Staff who completed their specialist track ÷ those targeted × 100 | 25 % | Quarterly | Muhannad Al-Homsi | Green from 95% · amber from 85%At risk | |
| KPI-30Employee engagement index at the Authority | Score of the annual employee engagement survey (out of 100) | 75 % | Annual | Muhannad Al-Homsi | Green from 95% · amber from 85%At risk | |
| KPI-14Average time to pay wheat farmers | Average days from wheat delivery to paying the farmer | 7 days | Monthly | Mariam Al-Zoubi | Green from 95% · amber from 85%Off track | |
| KPI-15Wheat season plan executed | Area actually sown with wheat ÷ area planned for the season × 100 | 90 % | Monthly | Mariam Al-Zoubi | Green from 95% · amber from 85%On track | |
| KPI-06Grain reception centres rehabilitated | Grain reception centres rehabilitated ÷ centres in the plan × 100 | 88 % | Monthly | Eng. Bashir Al-Tai | Green from 95% · amber from 85%On track | |
| KPI-13Agricultural investment agreements signed | Agricultural investment agreements signed in the year | 6 agreements | Quarterly | Jwan Othman | Green from 95% · amber from 85%Off track | |
| KPI-16Citizen satisfaction with digital government services | Share of satisfied and very satisfied in the digital government services survey | 85 % | Monthly | Eng. Lina Al-Attar | Green from 95% · amber from 85%At risk | |
| KPI-17Government services fully available online | Services online end to end ÷ all government services in scope × 100 | 80 % | Monthly | Basel Al-Mahayni | Green from 95% · amber from 85%At risk | |
| KPI-18Transactions completed without a visit | Transactions completed without a visit ÷ all completed × 100 | 60 % | Monthly | Ibrahim Al-Saeed | Green from 95% · amber from 85%On track | |
| KPI-23Projects following the national delivery methodology | Projects meeting the methodology controls ÷ active projects × 100 | 90 % | Monthly | Dr. Reem Al-Qabbani | Green from 95% · amber from 85%At risk | |
| KPI-24National PMO maturity index | Average of the five maturity dimensions (out of 5) | 3.5 out of 5 | Annual | Dr. Reem Al-Qabbani | Green from 95% · amber from 85%At risk | |
| KPI-25Project data completeness & quality | Mandatory fields complete and valid ÷ mandatory fields required × 100 | 95 % | Monthly | Nizar Abu Fakhr | Green from 95% · amber from 85%At risk | |
| KPI-19Ministry systems hosted on the government cloud | Ministry systems hosted on the government cloud ÷ all systems in scope × 100 | 50 % | Monthly | Eng. George Haddad | Green from 95% · amber from 85%At risk | |
| KPI-20Compliance with the national cybersecurity controls | Core controls implemented ÷ applicable controls × 100 (approved self-assessment against the national controls) | 95 % | Quarterly | Eng. Hussam Zeidan | Green from 95% · amber from 85%On track | |
| KPI-07Transactions completed at citizen service centres per month | Transactions completed at citizen service centres in the month ÷ 1,000 | 4.5 thousand transactions | Quarterly | Ibrahim Al-Saeed | Green from 95% · amber from 85%At risk | |
| KPI-08Citizen satisfaction at governorate service centres | Share of satisfied and very satisfied in the governorate service-centre survey | 72 % | Quarterly | Ibrahim Al-Saeed | Green from 95% · amber from 85%On track | |
| KPI-12Local projects delivered under governorate plans (cumulative) | Local projects delivered under governorate plans since the start of the cycle | 900 projects | Quarterly | Iman Al-Jasem | Green from 95% · amber from 85%Off track | |
| KPI-22Share of investment spending in the least-developed governorates | Investment spending in the least-developed governorates ÷ all investment spending × 100 | 35 % | Quarterly | Eng. Mustafa Al-Awa | Green from 95% · amber from 85%At risk |